Nokia 7 plus FM radio

corks finest

Bought above last week , FM radio advertised as part of phone, turned it on no FM radio, contacted Nokia,they categorically said no FM radio on this model, contacted VF chat they said opposite,and will escalate my query,now either Nokia or VF are lying,or at least false advertising

ytpe2r5bxkn0c1

Nobody's lying but somebody is mistaken or confused, and you could be one of them. The Nokia 7 has no radio but the Nokia C7 does, as far as I'm aware.

corks finest

Uriel Faint Clip wrote: »

Nobody's lying but somebody is mistaken or confused, and you could be one of them. The Nokia 7 has no radio but the Nokia C7 does, as far as I'm aware.

If u care to go on vodaphone.ie website,look at Nokia 7 plus ,it's there in black and white, clearly ,it HAS FM radio

corks finest

corks finest wrote: »

If u care to go on vodaphone.ie website,look at Nokia 7 plus ,it's there in black and white, clearly ,it HAS FM radio

P.s. I'm far from confused,do me the courtesy of looking at the phone on vodafone.ie. PAYG phoned,or even Amazon .de,or indeed all of the vendors ,each and all are advertising the Nokia 7 plus( not as u stated Nokia 7) as having FM radio

Alun

Whatever it is I'm buying, be it a phone, TV or washing machine, I never go by the specifications on a seller's website. Go straight to the manufacturer's site, that's the only place you'll get a definitive answer.

heebusjeebus

You're replying to yourself there.

Mrcaramelchoc

Go to gsm arena and look both models up there.gsm arena will tell you everything it has and has not got.its bible.

heebusjeebus

I think the main issue here is that Nokia have released variants for different markets; China/India/Europe.

Probably an honest error on Vodaphones part as GSM Arena state there is a FM radio (which may very well be the case in India & China).

GSM Arena do have the following though:

Disclaimer. We can not guarantee that the information on this page is 100% correct. Read more

corks finest

Alun wrote: »

Whatever it is I'm buying, be it a phone, TV or washing machine, I never go by the specifications on a seller's website. Go straight to the manufacturer's site, that's the only place you'll get a definitive answer.

Agree,but you'd think Vodafone and Amazon would at least get it right

ytpe2r5bxkn0c1

Mrcaramelchoc wrote: »

Go to gsm arena and look both models up there.gsm arena will tell you everything it has and has not got.its bible.

And it says 7 plus has a radio.

corks finest

heebusjeebus wrote: »

I think the main issue here is that Nokia have released variants for different markets; China/India/Europe.

Probably an honest error on Vodaphones part as GSM Arena state there is a FM radio (which may very well be the case in India & China).

GSM Arena do have the following though:

No,I spoke to Nokia customer care/live chat,have he screenshot,states 100 percent,this model doesn't have FM radio

corks finest

heebusjeebus wrote: »

You're replying to yourself there.

Tnx, was attempting to answer the op

ytpe2r5bxkn0c1

It seems everybody thinks it has a radio except Nokia.

heebusjeebus

corks finest wrote: »

No,I spoke to Nokia customer care/live chat,have he screenshot,states 100 percent,this model doesn't have FM radio

I know. That's what I'm saying. It's down to the variant of 7 plus you have.

Mrcaramelchoc

"

Disclaimer. We can not guarantee that the information on this page is 100% correct. "

Every website on the internet has that. : )

corks finest

Uriel Faint Clip wrote: »

It seems everybody thinks it has a radio except Nokia.

V good

corks finest

Nokia did the exact same years ago ref the Nokia 950 and one other model,same crap advertised as having FM etc etc, didn't

corks finest

heebusjeebus wrote: »

I know. That's what I'm saying. It's down to the variant of 7 plus you have.

AFAIK even the Indian one hasn't got it

Alun

corks finest wrote: »

Agree,but you'd think Vodafone and Amazon would at least get it right

Not necessarily. Often retailers get preliminary specs in advance which are revised before the product actually goes to market, and don't change them afterwards.

Yggr of Asgard

Three also thinks the variant sold in Ireland has FM Radio.

However is clear from Nokia and loads of reviews that this is not the case.

Now the OP can go back into the store and return the phone if FM Radio is that important to them

Del2005

corks finest wrote: »

Bought above last week , FM radio advertised as part of phone, turned it on no FM radio, contacted Nokia,they categorically said no FM radio on this model, contacted VF chat they said opposite,and will escalate my query,now either Nokia or VF are lying,or at least false advertising

Where did you buy? Can you drop into a Vodafone shop and show them the issue.

corks finest

Del2005 wrote: »

Where did you buy? Can you drop into a Vodafone shop and show them the issue.

Bought on vodaphone.ie,collected in Wilton

OldMrBrennan83

This post has been deleted.

cruizer101

Try talk to vodafone on their talk to forum here
https://www.boards.ie/ttforum/1270

beauf

corks finest wrote: »

Agree,but you'd think Vodafone and Amazon would at least get it right

I find they are wrong a lot.

Motorola do this a lot about 6 versions of the same phone.

corks finest

cruizer101 wrote: »

Try talk to vodafone on their talk to forum here
https://www.boards.ie/ttforum/1270

I will,tnx,spoke to VF on twitter, waiting for a reply

Yggr of Asgard

You are well within your return period.

It's clear that this has no FM Radio, so make a determination if you want to accept it or return the phone.

Let's hope that VF/3 are updating their website to ensure others dont have trouble.

corks finest

VF Aoife got back to me on twitter,she says only way to access it is via an app,this I pointed out is incorrect, there's no app on playstore that works,and on VF website it still says that the Nokia 7 plus has FM radio,so I guess the likes of VF,3, Amazon etc can actually false advertise without any worry,any way that's me finished with Nokia,and not too happy with VF either

Ten Pin

This site is useful for double checking phone specs
https://www.devicespecifications.com/en/model/290e4872

Wheety

corks finest wrote: »

VF Aoife got back to me on twitter,she says only way to access it is via an app,this I pointed out is incorrect, there's no app on playstore that works,and on VF website it still says that the Nokia 7 plus has FM radio,so I guess the likes of VF,3, Amazon etc can actually false advertise without any worry,any way that's me finished with Nokia,and not too happy with VF either

I presume she means one of the Internet radio apps. It'll use some of your data.

corks finest

Wheety wrote: »

I presume she means one of the Internet radio apps. It'll use some of your data.

Exactly why I prefer FM radio,my data allowance from VF is not unlimited, honestly think VF,3,and various vendors really got this wrong

Ten Pin

Are Vodafone agreeing to a return of the phone?

corks finest

Ten Pin wrote: »

Are Vodafone agreeing to a return of the phone?

I'm within the time frame,got a call from a manager today and he is escalating etc,I've screenshots from Nokia etc ref absolutely, categorically no FM radio on Nokia 7 plus

Del2005

corks finest wrote: »

Bought on vodaphone.ie,collected in Wilton

I'd be going back to Wilton, or your nearest Vodafone store, and showing them the issue and getting a replacement/refund. No point wasting time with the online system when they are reading specs that don't exist on the phone.

corks finest

Del2005 wrote: »

I'd be going back to Wilton, or your nearest Vodafone store, and showing them the issue and getting a replacement/refund. No point wasting time with the online system when they are reading specs that don't exist on the phone.

I'm in a bit of a pickle,phone was a present