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  • 07-05-2018 9:49pm
    #1
    Mr Frustration
    Registered Users, Registered Users 2 Posts: 6 ✭


    Over a year I've been waiting to  have a water supply at my property in Falcarragh.  Made the request April 2017.  Filled in the form, paid the money then nothing.  Numerous phone calls later still no further forward.
    Today I received a letter.  It was exactly the same letter I received a year ago asking me to sign the form and make payment!!!!!
    Tried contact through forum but continually receive a reply saying 'sorry, couldn't read the text on your contact, please resend'????   At this point I would very much like to insert some expletives! so use your imagination...............


Comments

  • #2
    Irish Water: Micheal
    Closed Accounts Posts: 141 ✭✭Irish Water: Micheal


    Mr Frustration wrote: »
    Over a year I've been waiting to  have a water supply at my property in Falcarragh.  Made the request April 2017.  Filled in the form, paid the money then nothing.  Numerous phone calls later still no further forward.
    Today I received a letter.  It was exactly the same letter I received a year ago asking me to sign the form and make payment!!!!!
    Tried contact through forum but continually receive a reply saying 'sorry, couldn't read the text on your contact, please resend'????   At this point I would very much like to insert some expletives! so use your imagination...............
    Hi there,

    We're very sorry for any inconvenience.

    We have received your most recent PM and now have visibility of the contents.

    A member of our team will be in touch with you via PM very shortly.

    Kind regards,
    Micheal


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