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Flights booked for Wrong date on Tripsta.ie do I have any options ?

  • 03-05-2018 10:45PM
    #1
    Usjes
    Registered Users, Registered Users 2 Posts: 327 ✭✭


    Hi,

    While trying to book a flight on tripsta.ie my browser crashed, when I restarted the browser I clearly wasn't paying enough attention, the destination was correct, the price was the same and the departure time was the same but the month was completely different! So I intended to book for July but when the confirmation arrived in my inbox it was for September !
    I immediately hit the 'Contact Us' link (like within 30 seconds) and this lead to an online form where I explained the problem.
    Given that this is a low-cost seller I'm pretty sure the fare conditions would have been 'Changes not allowed' so am I completely screwed here or do I have any options ?
    Is there anything like a 'cooling off' period, I mean its not like I have changed my plans it was a genuine mistake and I noticed it immediately when they sent me the receipt.
    If tripsta.ie dont want to know about it is there any chance contacting the airline directly might help ?

    Anyone have any suggestions ?

    Thanks,

    Usjes.


Comments

  • #2
    FizzleSticks
    Closed Accounts Posts: 2,172 ✭✭✭FizzleSticks


    This post has been deleted.


  • #3
    Nonoperational
    Registered Users, Registered Users 2 Posts: 7,401 ✭✭✭Nonoperational


    Best hope is contacting them immediately by phone if necessary. Airline wont deal with 3rd party bookings usually.


  • #4
    Fred Swanson
    Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


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