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Technical Support

  • 02-05-2018 03:21PM
    #1
    blueser
    Registered Users, Registered Users 2 Posts: 10,848 ✭✭✭✭


    Just gone back to Eir on the promise of faster broadband (before  in theory, fibre arrives) along with free BT and Eir sports). So far, after 2 days, none of these have happened. When I ring TS, you have to give your account number or landline number to speak to a customer agent. Yet neither of these are being recognised. 


Comments

  • #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    blueser wrote: »
    Just gone back to Eir on the promise of faster broadband (before  in theory, fibre arrives) along with free BT and Eir sports). So far, after 2 days, none of these have happened. When I ring TS, you have to give your account number or landline number to speak to a customer agent. Yet neither of these are being recognised. 
    Hi blueser ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


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