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Cancelled account, still receiving bill notifications

  • 25-04-2018 09:19PM
    #1
    Liamario
    Registered Users, Registered Users 2 Posts: 2,096 ✭✭✭


    Cancelled the account months ago and still receiving notifications about next bill. Have been told that I will no longer receive these notifications, but I am STILL receiving them.

    Help please


Comments

  • #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Liamario wrote: »
    Cancelled the account months ago and still receiving notifications about next bill. Have been told that I will no longer receive these notifications, but I am STILL receiving them.

    Help please
    Hi Liamario,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


  • #3
    Liamario
    Registered Users, Registered Users 2 Posts: 2,096 ✭✭✭Liamario


    Got another notification today. This needs to stop.


  • #4
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    Liamario wrote: »
    Got another notification today. This needs to stop.
    Hi there Liamario

    So sorry to hear about all this. I will get Thomas to follow up on this for you again

    -Kyle


  • #5
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Liamario wrote: »
    Got another notification today. This needs to stop.
    Hi Liamario ,

    I have checked this out for you and I can confirm the notification you received was the final statement to indicate the balance is clear and the account is ceased.

    Thanks

    Thomas


  • #6
    Liamario
    Registered Users, Registered Users 2 Posts: 2,096 ✭✭✭Liamario


    eir: Thomas wrote: »
    Hi Liamario ,

    I have checked this out for you and I can confirm the notification you received was the final statement to indicate the balance is clear and the account is ceased.

    Thanks

    Thomas

    Thanks Thomas, I hope you're right.


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  • #7
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Liamario wrote: »
    eir: Thomas wrote: »
    Hi Liamario ,

    I have checked this out for you and I can confirm the notification you received was the final statement to indicate the balance is clear and the account is ceased.

    Thanks

    Thomas

    Thanks Thomas, I hope you're right.
    No problem at all.

    Thanks

    Thomas


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