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Cancelled account but still getting bills

  • 23-04-2018 5:50pm
    #1
    BH2008
    Registered Users, Registered Users 2 Posts: 128 ✭✭


    Hi, my Eir account was cancelled on the 19th feb, however I am still getting notification of bills, latest one received today saying I owed more than 60 Euro more than last....as my account is now cancelled I cannot go online to view bills, rang help line and asked for bills to be emailed to me....still waiting....any chance of getting some clarity on why I’m still being billed and what am I being billed for....???


Comments

  • #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    BH2008 wrote: »
    Hi, my Eir account was cancelled on the 19th feb, however I am still getting notification of bills, latest one received today saying I owed more than 60 Euro more than last....as my account is now cancelled I cannot go online to view bills, rang help line and asked for bills to be emailed to me....still waiting....any chance of getting some clarity on why I’m still being billed and what am I being billed for....???
    Hi BH2008 ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


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