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Windows 10 Keyboard and Mouse driver issue

Walnutsink · 2018-04-22 22:00:39

Have a windows 10 HP envy laptop and recently the onboard keyboard and touchpad have stopped working. I installed a driver for a Dell monitor and that seems to have broken it. Have rolled Windows back to previous restore point but issue still exists. Tried to update driver through device manager but it says its up to date.…

22-04-2018 10:00pm

#1

Walnutsink

Registered Users, Registered Users 2 Posts: 58 ✭✭

Join Date: September 2010

Posts: 49

Have a windows 10 HP envy laptop and recently the onboard keyboard and touchpad have stopped working. I installed a driver for a Dell monitor and that seems to have broken it. Have rolled Windows back to previous restore point but issue still exists.
Tried to update driver through device manager but it says its up to date. Tried uninstalling the mouse/keyboard and restarting to prompt it but issue still exists. Both touchpad and keyboard work in the BIOS and external mouse and keyboard work fine. Also have manually installed synaptics driver but still nothing!
I'm completely out of ideas and have exhausted all of my limited knowledge! Any help would be appreciated.

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