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Expressway refund

  • 18-04-2018 5:53pm
    #1
    PTH2009
    Registered Users, Registered Users 2 Posts: 39,482 ✭✭✭✭


    Changing my arm here

    I booked a return ticket from Waterford to Dublin for a concert in the 3arena on the 2nd May online and the concert had been postponed today. Is it possible to get a refund on this as I won't be going to Dublin that day

    Is it possible or will BE be them usual grumpy selfs about it


Comments

  • #2
    Jamie2k9
    Registered Users, Registered Users 2 Posts: 10,796 ✭✭✭✭Jamie2k9


    How can I get a refund for my Bus Éireann/Expressway which I did not use?
    If you did not have your confirmation email with you at time of travel and bought a replacement ticket from a Bus Éireann Driver or Booking Office staff at Bus Station, please retain that ticket and submit it in support of your refund application.

    If you decide for some reason not to use the ticket you bought online, you should apply for refund before the date of outward travel shown on your order. You must make all refund claims no later than 30 days after the date of outward travel on your unused ticket.

    Claims for refunds in respect of unused tickets will be considered solely at the discretion of Bus Eireann and will be subject to an administration charge of €5 per transaction.

    Refunds will not be granted on partially used tickets.

    Refunds will not be issued in respect of lost or stolen tickets.

    Customers please note it takes a minimum of 10 working days for refund amount to be credited back to your account/appear on a statement of a credit/debit card.

    Requests for refunds on unused tickets bought on our website (www.buseireann.ie) will only be considered on receipt of written application. You should apply in writing, enclosing your confirmation email to:

    Online Ticket Sales
    Customer Care
    Bus Éireann
    Broadstone
    Dublin 7
    Ireland
    Or alternatively by email.

    Please note that terms and conditions for Eurolines Tickets differ from National Tickets.

    Return to the

    http://www.buseireann.ie/inner.php?id=291#refund


  • #3
    PTH2009
    Registered Users, Registered Users 2 Posts: 39,482 ✭✭✭✭PTH2009


    Emailed last weds still waiting on a reply


  • #4
    PTH2009
    Registered Users, Registered Users 2 Posts: 39,482 ✭✭✭✭PTH2009


    Finally got a refund with €5 taken out of it

    Still waiting on it to go back on my card lol


  • #5
    Lord Glentoran
    Closed Accounts Posts: 876 ✭✭✭Lord Glentoran


    DId they send an email confirming that?


  • #6
    notharrypotter
    Closed Accounts Posts: 1,112 ✭✭✭notharrypotter


    PTH2009 wrote: »
    Finally got a refund with €5 taken out of it

    Still waiting on it to go back on my card lol


    From post 2
    Claims for refunds in respect of unused tickets will be considered solely at the discretion of Bus Eireann and will be subject to an administration charge of €5 per transaction.


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