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wrong account history- Lifestyle sports

  • 18-04-2018 9:12am
    #1
    irelandrover
    Registered Users, Registered Users 2 Posts: 3,875 ✭✭✭


    I placed an order a week ago on Lifestyle sports website. I logged into my account today to check the status of my order as the tracking number didnt work.

    When i check the order history it included the history of someone else.
    In the detail are their name, address and phone number. Their card details are not saved.

    It got me pretty worried as I'm pretty sure I saved card details on my account and I now see that it is not a secure account. I have emailed Lifestyle about this and i await their response.

    Who else can i report a data breach like this to?


Comments

  • #2
    daheff
    Registered Users, Registered Users 2 Posts: 5,933 ✭✭✭daheff


    I would suggest the data commissioner


    Also I'd let the person whose account it is know.


  • #3
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    daheff wrote: »
    I would suggest the data commissioner


    Also I'd let the person whose account it is know.

    Contact Lifestyle sports and let them know you will contact the Data Protection Commission if you don’t hear from them. This is a data breach on their side, but they may not need to report it to the DPC depending on scale etc. However, if they take no action, then they should be reported


  • #4
    amen
    Registered Users, Registered Users 2 Posts: 2,781 ✭✭✭amen


    Write a registered letter to the Data controller of LifeStyle sports and send a copy to the Data Protection Commissioner.

    I would be asking them for at least the minimum:
    How long has this issue existed
    Which user accounts could access your account details
    who exactly accessed your account details


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