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change address

  • 12-04-2018 1:38pm
    #1
    thelibertyboy
    Registered Users, Registered Users 2 Posts: 310 ✭✭


    hi how do i change address on my eir mobile account iv been onto your chat support on your website they keep telling me to call 1905 but there is no option to change my address on there iv been trying to get this address changed for years and its really getting beyond the joke now you shouldnt have a support team working your site who has not got a notion how to direct customer other than saying call 1905


Comments

  • #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    thelibertyboy wrote: »
    hi how do i change address on my eir mobile account iv been onto your chat support on your website they keep telling me to call 1905 but there is no option to change my address on there iv been trying to get this address changed for years and its really getting beyond the joke now you shouldnt have a support team working your site who has not got a notion how to direct customer other than saying call 1905
    Hi thelibertyboy ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks

    Thomas


  • #3
    Katiecos
    Registered Users, Registered Users 2 Posts: 1 ✭Katiecos


    I'm having the same problem  can you please help me


  • #4
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Katiecos wrote: »
    I'm having the same problem  can you please help me
    Hi Katiecos ,

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks

    Thomas


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