Car injector seals leaking, 2 week out of warranty. Any wiggle room?

Krombopulos Michael

Hi All,

I recently had to get a local mechanic replace a fuel filter in my car (131 Hyundai I40 diesel) as it was going into limp mode.

When he did the work, he noted that 1, possibly 2 of my injector seals appear to be leaking.

Rang my local Hyundai garage and they said the warranty expired on 29th March. Is there any wiggle room on the warranty in these cases or is it tough luck, pay up?

Thanks

Gonad

If worst comes to the worst and you need to get the done here is a guy down across from the red cow in Dublin that specializes in diesel injectors . I had some issues with mine on old car he sorted . He is directly across from red cow on Nass road

jhud

If you have been using a main dealer up until now for all work on car they may give you a good will repair which could be free or you pay labour. This is why on newer cars for the warranty you need to do all mechanical jobs on the car with same main dealer if possible but any main dealer would do. Same main dealer would know you better and want to help you more then one that has never seen you. Worth a chat with service department if you have full service history with main dealer.

Krombopulos Michael

jhud wrote: »

If you have been using a main dealer up until now for all work on car they may give you a good will repair which could be free or you pay labour. This is why on newer cars for the warranty you need to do all mechanical jobs on the car with same main dealer if possible but any main dealer would do. Same main dealer would know you better and want to help you more then one that has never seen you. Worth a chat with service department if you have full service history with main dealer.

I bought the car preowned but all my services has been with the main dealer. Rang them and they said the system for Hyundai would not allow them to put anything through under warranty after the expiry date.

TheBoyConor

I'd ask them to do it as a gesture of goodwill considering it is only seals and they were probably leaking before you spotted them anyway.

If they refuse get loud and aggressive and tell them you'll never buy off them again and that you'll tell all your family and friends not to and that they are a shower. This is especially effective if there are a lot of customers in the showroom.

Toyotafanboi

TheBoyConor wrote: »

If they refuse get loud and aggressive and tell them you'll never buy off them again and that you'll tell all your family and friends not to and that they are a shower. This is especially effective if there are a lot of customers in the showroom.

Sounds like a rock solid plan. You should grab the service guy by his jacket collar too and shake him up a bit, maybe backhand him.

This isnt really how goodwill works. Didn't buy the car from the dealer, doesn't service the car with the dealer. Servicing mechanic says the car needs work, you're his customer, you need to pay him to do the work.

Goodwill is goodwill if you yourself have been a good customer of the dealer/ brand and now need their help. It's not a freebie pot for when the car is out of warranty and you don't want to pay.

Warranties have to end somewhere and 5 years is generous as it is, Hyundai would also be a brand that are particularly cut and dry with their attitude to the warranty expiry date.

TheBoyConor

Oh. I didn't realise that OP didn't buy the car from that particular dealership.
Where did op buy it? Perhaps they can approach the place they bought it from?

I once had to secure a refund for a lemon of a Volvo my mother bought second hand. he had several attempts at fixing the problem but it was continuously stopping and we lost all confidence in the car.

He refused to refund and said he'd try again to get a main dealer to fix it. At this stage he had probably spend several thousand on repairs already under guarantee.
We had had enough of it all tho. I drove the car up to his forecourt on a Saturday afternoon when a few customers were about and again requested a refund. When he refused a created a huge scene that all the customers could hear and see. I went out the door with a cheque for 6500 and minus the car keys. So it does work. In fairness, the guy probably lost his shirt on the car trying to fix it under guarantee. It was just a lemon unfortunately.

Krombopulos Michael

Car was bought from a Used Card dealer Dublin about 3 years ago. All services and ad-hoc maintenance has been completed with the same Hyundai Dealership since I bought it. The warranty is for 5 years but as its 131 I was hoping this would be until the end of June.

Other dealers have been able to do "good will" repairs under warranty, such as Skoda for my father in law, so I am trying to gauge what other peoples experiences has been around Hyundai and their warranty.

TheBoyConor

I'd say just try go in there any see will they agree to fix it. If they refuse just do a few theatrics in sight of potential customers. Tell them you're going to call Neill Prenderville or PJ Coogan or whoever and blacken their reputation.

At the end of the day OP, what have you got to lose. The absolute worst thing that can happen in any case is that they still say no.

Nothing ventured nothing gained.

vandriver

What price dignity?

clogher71

OP Hyundai are not good at goodwill, but their warranty is 5 years, un like the Skoda your relation had!.would have had 2/3 years warranty, you would not get goodwill (unless in some kind of exceptional circumstances) on a Skoda that was 4 years and 11 months old, you will get full warranty on a Hyundai! So IMO they are not doing too bad!

@ The guy who said kick and scream. Ireland is not the friendly place we like to think we are anymore, we have developed this kick n scream attidude, a lot of people are just doing their job and in a lot of businesses have to put up with clowns that have no manners to say the least, and it is totally wrong wrong wrong that people get their way just because they scream and decent people who don't say anything don't !.

Would it not be nicer if the OP got goodwill because he was a good customer, rather than because he 'let himself down" in the showroom, because that is what he would be doing....I would rather walk out of the showroom with the staff thinking I was a nice guy, than a toss pot, and of course in six months time when my car breaks down and I am stuck it might mean the difference between getting a courtesy car and being told (conveniently) 'all out cars are out and we don't have one to give you!, where they have put the car the that has sign writing 'courtesy car' on it round the back where it can't be seen.....

Toyotafanboi

If I could thank that post twice!

Krombopulos Michael

Thanks all for the comments. I have the car booked in on Monday for inspection so I will see what happens.

clogher71

Toyotafanboi wrote: »

If I could thank that post twice!

Thanks, I was not sure what kind of a reaction I would get....

Everyone is entitled to their opinion, but on this one I strongly disagree wirh the suggestion on how to solve the problem especially when a second post was put up to hammer home the suggestion.....