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How To Recover Underpayment of Tusla Aftercare Allowance?

  • 11-04-2018 7:51pm
    #1
    Registered Users, Registered Users 2 Posts: 56 ✭✭


    Hello,

    I am looking for advice from anyone who may be able to help.

    I am in receipt of an aftercare allowance from Tusla to a total of 250 a week, I was recently told by my aftercare worker that an increase to 300 a week is now the standard and that I would receive the increased payments plus a backdate to mid January, I was then told March would be as far as the payment could be backdated as the application was not made until then.

    I had the aftercare worker tell me various reasons why it wouldn't be backdated further, all of which blamed me even though I had no knowledge or power in relation to the application being made.

    I found the guidance document which was released by Tusla stating the standardised amount of 300 a week and this was released in September 2017. http://www.tusla.ie/uploads/content/4254-TUSLA_Finance_Aftercare_v3.pdf

    It looks to me that the application should have been made in at least September and the only reason it wasn't is the inaction of my aftercare worker, this is not the only issue I've had with this individual.

    What would be the best course of action to take to try and recover the extra payments going back to when I would have become entitled to them?


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