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Password

makfli · 2018-04-11 15:16:30

Hi , I would like to change my password. When I fill in the fields ie current password, then new password (twice), I get an error message saying that my password is incorrect and that if I have forgotten it click 'here' . When I do this nothing happens. I presume I should get an email with a new password ? Regards makfli

11-04-2018 03:16PM

#1

makfli

Registered Users, Registered Users 2 Posts: 157 ✭✭

Join Date: January 2007

Posts: 92

Hi , I would like to change my password. When I fill in the fields ie current password, then new password (twice), I get an error message saying that my password is incorrect and that if I have forgotten it click 'here' . When I do this nothing happens. I presume I should get an email with a new password ?
Regards
makfli

0

Comments

#2 12-04-2018 11:35AM

Boards.ie: Niamh

Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 12,597 ✭✭✭✭✭

Boards.ie Community Manager

Join Date: December 2010

Posts: 10871

Hi makfli when you click on the link, it generates and automated email to your registered email address with a link to update your password. Are you sure you are checking the correct email account? You should be able to see the email address you used here: https://www.boards.ie/vbulletin/profile.php?do=editpassword

How can I? User's guide to some features on the new site

0
#3 14-04-2018 07:37AM

makfli

Registered Users, Registered Users 2 Posts: 157 ✭✭

Join Date: January 2007

Posts: 92

Hi Niamh, I changed my email address recently but all mail to the old address is forwarded to the new one and this works fine except in this case. Ie when I press the forgotten password link I dont get the email. Appreciate any advice
Regards
Patrick

0
#4 17-04-2018 08:53AM

Boards.ie: Mark

Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 5,461 ✭✭✭✭✭

Boards.ie Employee

Join Date: September 2016

Posts: 4877

Hi makfli,

Is it OK to change the registered e-mail on your account in case the forwarding is causing some problems (i.e. if something ended up in Spam in one account, it wouldn't be forwarded)?

How can I? User's guide to some features on the new site

0