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Remote Control

  • 11-04-2018 11:20AM
    #1
    Vince43
    Registered Users, Registered Users 2 Posts: 1 ✭


    Why is it that you can not simply buy a replacement remote for Eir in the same way that you can for Sky. And why can you not simply change the station from the box if you do lose or break your remote? These two very simple fixes which are not available from Eir are another reason why I cannot wait for my contract to be up in June so that I can go back to Sky


Comments

  • #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Vince43 wrote: »
    Why is it that you can not simply buy a replacement remote for Eir in the same way that you can for Sky. And why can you not simply change the station from the box if you do lose or break your remote? These two very simple fixes which are not available from Eir are another reason why I cannot wait for my contract to be up in June so that I can go back to Sky
    Hi Vince43, 

    I'm sorry to hear about the issues you are having with your service, I understand this is frustrating. 

    Feel free to PM me your account number, full name on the account, email address and date of birth and I can arrange this replacement remote for you. 

    We are continuously working on our evision service so our customers get the best service possible, I'll be sure to pass this feedback on for you. 

    Thanks 

    Tracey 


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