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Locked out of yahoo mail

Graces7 · 2018-04-02 11:51:08

I was without electricity etc for months and when I came back i could not access y yahoo account. No password would work This happened once before for the same reason but when I contacted customer service, they used my rescue address and sent a key This time they have deleted my rescue address and reverted to a very old…

02-04-2018 11:51am

#1

Graces7

Registered Users, Registered Users 2 Posts: 32,634 ✭✭✭✭

Join Date: December 2009

Posts: 31772

I was without electricity etc for months and when I came back i could not access y yahoo account. No password would work

This happened once before for the same reason but when I contacted customer service, they used my rescue address and sent a key

This time they have deleted my rescue address and reverted to a very old one I had briefly over a decade ago that is no longer accessible.

And customer service are not replying to emails..

Any advice welcome; I have a lot of photos etc stored on that account

Thank you in hope

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