My eir app

fatherted1969

Hi. I rrcently got a new phone a Samsung galaxy s7. I downloaded the my eir app but it won't accept my eircom.net email address on it. Showing an error when I try to set it up, my eircom.net email works fine on my computer though. I don't currently have broadband or phone but that shouldn't matter as it works fine on my computer. I really need to get this up and running for use on my phone so could you try and resolve it for me please

eir: Thomas

fatherted1969 wrote: »

Hi. I rrcently got a new phone a Samsung galaxy s7. I downloaded the my eir app but it won't accept my eircom.net email address on it. Showing an error when I try to set it up, my eircom.net email works fine on my computer though. I don't currently have broadband or phone but that shouldn't matter as it works fine on my computer. I really need to get this up and running for use on my phone so could you try and resolve it for me please

Hi fatherted1969,

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[font=Verdana, sans-serif]I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. [/font][font=Verdana, sans-serif]

Please feel free to PM me your full name and account number, I would be happy to look into this for you.

Thanks 

Thomas[/font]