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Greenstar....where to complain?

  • 22-03-2018 2:13pm
    #1
    Merkin
    Registered Users, Registered Users 2 Posts: 8,230 ✭✭✭


    Is there any kind of governing body for waste management companies? We are having an absolute nightmare with Greenstar. As it stands they collect our 3 bins about 50% of the time and repeatedly apologise for failing to do so. It's happened one time too often now! Has anyone else had this problem?


Comments

  • #2
    amtc
    Registered Users, Registered Users 2 Posts: 2,490 ✭✭✭amtc


    I can pm you the name of the lady over customer service if helps?


  • #3
    Merkin
    Registered Users, Registered Users 2 Posts: 8,230 ✭✭✭Merkin


    amtc wrote: »
    I can pm you the name of the lady over customer service if helps?

    Oh yes please amtc, that would be great! Thanks so much :)


  • #4
    amtc
    Registered Users, Registered Users 2 Posts: 2,490 ✭✭✭amtc


    Sent u pm


  • #5
    punisher5112
    Registered Users, Registered Users 2 Posts: 24,644 ✭✭✭✭punisher5112


    I thought panda took them over??

    Can you change provider?


  • #6
    Merkin
    Registered Users, Registered Users 2 Posts: 8,230 ✭✭✭Merkin


    amtc wrote: »
    Sent u pm

    Hi amtc, just realised my mailbox was full so have emptied it now. Would you mind terribly resending details to me please?


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  • #7
    ct5amr2ig1nfhp
    Closed Accounts Posts: 5,019 ✭✭✭ct5amr2ig1nfhp


    Indeed they did. The company is now GreenStar Panda I believe.
    We were supposed to have Greyhound as an alternative in our area, this was part of the competition authority requirements for the merger. But when you contact Greyhound, they tell me they don't serve our area. Great on the CCPC for allowing a monopoly. :rolleyes:
    punisher5112 wrote: »
    I thought panda took them over??

    Can you change provider?


  • #8
    Merkin
    Registered Users, Registered Users 2 Posts: 8,230 ✭✭✭Merkin


    punisher5112 wrote: »
    I thought panda took them over??

    Can you change provider?

    Thorntons serve our area too but it's a bit of a pain in the arse to change afaik. We may have to explore that option given the DIRE service from Greenstar.


  • #9
    guil
    Registered Users, Registered Users 2 Posts: 10,534 ✭✭✭✭guil


    When do you put your bins out for collection?


  • #10
    Merkin
    Registered Users, Registered Users 2 Posts: 8,230 ✭✭✭Merkin


    guil wrote: »
    When do you put your bins out for collection?

    The night before collection


  • #11
    guil
    Registered Users, Registered Users 2 Posts: 10,534 ✭✭✭✭guil


    Ah right, you wouldn't believe the amount of times someone comes out with a bin as I'm driving out of an estate or road, happens all hours of the day.


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