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Renewal Query

  • 22-03-2018 11:36am
    #1
    SweetCaliber
    Registered Users, Registered Users 2 Posts: 2,483 ✭✭✭


    Hi there,

    I got notice of my motorbike policy renewal last week, and as I pay by direct debit I had to do nothing.

    My current insurance isn't up until March 25th, 3 days away, however upon looking on my online account it now shows my new insurance starting from the 25th.

    So my question is am I insured still up until the 25th? I have the insurance cert stating so, but your online system is saying the online insurance I have starts on the 25th ?!

    Also on the letter it states that you will deduct the first payment 5 days before the renewal date, the 25th, however no monies have been taken yet from my bank account.

    Thanks!


Comments

  • #2
    Liberty Insurance: Sean
    Company Representative Posts: 235 Verified rep ✭Liberty Insurance: Sean


    SweetCaliber wrote: »
    Hi there,

    I got notice of my motorbike policy renewal last week, and as I pay by direct debit I had to do nothing.

    My current insurance isn't up until March 25th, 3 days away, however upon looking on my online account it now shows my new insurance starting from the 25th.

    So my question is am I insured still up until the 25th? I have the insurance cert stating so, but your online system is saying the online insurance I have starts on the 25th ?!

    Also on the letter it states that you will deduct the first payment 5 days before the renewal date, the 25th, however no monies have been taken yet from my bank account.

    Thanks!
    Hi SweetCaliber

    Can you DM me with your policy details and I will look into this for you.

    Seán


  • #3
    SweetCaliber
    Registered Users, Registered Users 2 Posts: 2,483 ✭✭✭SweetCaliber


    Sorted, thanks!


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