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Water Refund

  • 21-03-2018 10:45am
    #1
    Zelda247
    Registered Users, Registered Users 2 Posts: 1,157 ✭✭✭


    I have been chasing my refund for the past 2 months but no joy in getting it sorted. The refund ws sent to my old address and twice during the past 2 months I contacted Irish Water to be told they would send me a cheque for the refund to my new address but nothing has arrived. I have been holding on so so long each call that I have been charged 2-3 euros as my mobile provider charges for these supposedly reduced rate calls. Can you help?


Comments

  • #2
    Irish Water: Mairead
    Closed Accounts Posts: 709 ✭✭✭Irish Water: Mairead


    Hi Zelda247,

    If you PM the following details, we can certainly look up the status of your refund for you.

    - Name;
    - Address; and
    - Account Number or WPRN.

    Thanks,
    Mairead


  • #3
    Zelda247
    Registered Users, Registered Users 2 Posts: 1,157 ✭✭✭Zelda247


    Irish Water: Mairead wrote: »
    Hi Zelda247,

    If you PM the following details, we can certainly look up the status of your refund for you.

    - Name;
    - Address; and
    - Account Number or WPRN.

    Thanks,
    Mairead

    [snipped]

    Mod: Please send these details via Private Message by clicking here.


  • #4
    Irish Water: Mairead
    Closed Accounts Posts: 709 ✭✭✭Irish Water: Mairead


    Hi Zelda247,

    Would you mind sending those details by Private message, as this information is unique to you?

    We also recommend that you remove your personal details, in order to protect your data.

    Kind regards,
    Mairead


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