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Nest App

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  • 15-03-2018 8:27pm
    #1
    gar
    Registered Users Posts: 1,097 ✭✭✭


    Hi,

    Anyone else with the nest app finding its not working on mobile data? Works fine over WiFi.
    Android version I have

    Thanks

    Gar


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    #2
    ted1
    Registered Users Posts: 23,365 ✭✭✭✭ted1


    iOS working fine. Yesterday at one stage it loaded home screen but not the devices


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    #3
    goose06
    Registered Users Posts: 742 ✭✭✭goose06


    Have you turned on any additional firewall features on your home router, might be blocking external access
    gar wrote: »
    Hi,

    Anyone else with the nest app finding its not working on mobile data? Works fine over WiFi.
    Android version I have

    Thanks

    Gar


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    #4
    gar
    Registered Users Posts: 1,097 ✭✭✭gar


    goose06 wrote: »
    Have you turned on any additional firewall features on your home router, might be blocking external access

    No I can access it on any WiFi not just my home. The issue seems to be with mobile data


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    #5
    wexfordman2
    Registered Users Posts: 2,543 ✭✭✭wexfordman2


    gar wrote: »
    No I can access it on any WiFi not just my home. The issue seems to be with mobile data

    When your on your WiFi your behind your firewall, so it sounds like a firewall or poet forwarding issue


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    #6
    gar
    Registered Users Posts: 1,097 ✭✭✭gar


    wexfordman2 wrote: »
    When your on your WiFi your behind your firewall, so it sounds like a firewall or poet forwarding issue

    Yes but I have been on different wi-fi's and it connects on them, like in work

    Thanks though


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    #7
    wexfordman2
    Registered Users Posts: 2,543 ✭✭✭wexfordman2


    gar wrote: »
    Yes but I have been on different wi-fi's and it connects on them, like in work

    Thanks though

    If you are out of WiFi area, do uou have internet access ? Is your mobile data working ?


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    #8
    gar
    Registered Users Posts: 1,097 ✭✭✭gar


    wexfordman2 wrote: »
    If you are out of WiFi area, do uou have internet access ? Is your mobile data working ?

    Yes no issue with reading web pages etc on mobile data. Just reading reviews on the play store and looks like I'm not alone


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    #9
    goose06
    Registered Users Posts: 742 ✭✭✭goose06


    That's an odd one, have you deleted the cache on it or uninstalled and reinstalled it to see if that fixes it?


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    #10
    davegilly
    Registered Users Posts: 680 ✭✭✭davegilly


    Mine is doing the same. Not working properly when on 3G


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    #11
    emo72
    Registered Users Posts: 6,225 ✭✭✭emo72


    mines stopped working on 3g also. worked fine up till about a week ago. this is funny.


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    #12
    wexfordman2
    Registered Users Posts: 2,543 ✭✭✭wexfordman2


    gar wrote: »
    Yes no issue with reading web pages etc on mobile data. Just reading reviews on the play store and looks like I'm not alone

    That is really odd. I just checked and everything works for me. Is there any setting in your phone that is limiting throughput for specific apps ?


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    #13
    gar
    Registered Users Posts: 1,097 ✭✭✭gar


    goose06 wrote: »
    That's an odd one, have you deleted the cache on it or uninstalled and reinstalled it to see if that fixes it?

    Yeah weird,
    Cleared cache, uninstalled and reinstalled, no change


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    #14
    goose06
    Registered Users Posts: 742 ✭✭✭goose06


    gar wrote: »
    Yeah weird,
    Cleared cache, uninstalled and reinstalled, no change
    Anyone in your house on a different network, if so try the nest app on their phone, if that works pop your sim into their phone and check again, if it stops working with your sim in their phone then it could be your mobile network causing the issue.


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