Newly installed sliding door is leaking

amsbam1

We got a large sliding door put on the back of our house 18 months ago. It has now started leaking when there is heavy rain. Our builder made the hole for the door to go in to, and the glass manufacturer installed the door. It is leaking from the top right corner of the door frame, above which there is a flat roof.
Do you think we can go back to either of them to fix the leak problem or are they not responsible? What type of contractor would you recommend to fix this? When you google leak problems, it's plumbers who come up, but I presume this needs to be a builder.

db

If you paid the glass company directly I would ask them to come back first as they did the installation. If you paid the builder and he then paid the glass company I would get the builder in and tell him to sort it out. If he needs to he can get the glass company back in.

amsbam1

Thanks db, Yes I paid the Glass company directly, so I will contact them.

Calahonda52

amsbam1 wrote: »

Thanks db, Yes I paid the Glass company directly, so I will contact them.

Any chance of some fotos, my guess is they will blame the flat roof before even coming out so some fotos will help us, you and them

amsbam1

These are the photos. The arrow in the first photo show where the leak is happening from.

MarkR

You seeem to have some signs of a leak above that, in the corner. You may want to bring in the roofer first?

the_pen_turner

almost definetly a roofing problem.
have you a pic of the roof

amsbam1

the_pen_turner wrote: »

almost definetly a roofing problem.
have you a pic of the roof

Here is the roof, do you need a close up?

amsbam1

Image attached

Bonzo Delaney

amsbam1 wrote: »

Image attached

Defo roofing problem
That junction at the outlet where the two buildings meet needs to be tidied up badly

amsbam1

Bonzo Delaney wrote: »

Defo roofing problem 
That junction at the outlet where the two buildings meet needs to be tidied up badly

************
Thanks for the reply, much appreciated.
Do you say that because you can see the damp around the outlet for the downspout, and you think that the outlet needs to be cleared properly to stop water sitting there?

the_pen_turner

amsbam1 wrote: »

************
Thanks for the reply, much appreciated.
Do you say that because you can see the damp around the outlet for the downspout, and you think that the outlet needs to be cleared properly to stop water sitting there?

i would think it needs stripping and redoing. there is a lot of funny stuff going on there

Bonzo Delaney

the_pen_turner wrote: »

i would think it needs stripping and redoing. there is a lot of funny stuff going on there

This in spades.
The window sill that's used for a parapet capping ( nothing wrong with that general idea by the way) but it should be raised up at least 6 inches so there can be an upstand created to make a clean weathered joint / seal where the two roof surfaces meet God knows what going on under there at that junction there's too many surfaces meeting there .
The outlet it's self could be the source of the leak also but a visual inspection should be enough for that

amsbam1

Bonzo Delaney wrote: »

the_pen_turner wrote: »

i would think it needs stripping and redoing. there is a lot of funny stuff going on there

This in spades.
The window sill that's used for a parapet capping ( nothing wrong with that general idea by the way) but it should be raised up at least 6 inches so there can be an upstand created to make a clean weathered joint / seal where the two roof surfaces meet God knows what going on under there at that junction there's too many surfaces meeting there .
The outlet it's self could be the source of the leak also but a visual  inspection  should be enough for that

Thanks for your feedback. Sounds like I need to get a skilled roofer in to assess it, and to start getting the money together to get a new rubber/fibreglass roof.