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Supplier wants to change signed contract

  • 14-03-2018 7:12pm
    #1
    godtabh
    Moderators, Science, Health & Environment Moderators Posts: 23,243 Mod ✭✭✭✭


    Got a supplier to come out and quote for a new door.

    Spent some time agreeing specification. Finally agreed on specification. They gave us a quote. We accepted and signed a contract on that basis. This took about 2 weeks to do.

    Supplier came back today to say that he cant get a glass for the door at the price he thought. He wants an extra €250 but I refused and then offered €150. Again I said no as we have a signed contract.

    Where do I stand on this?


Comments

  • #2
    whomitconcerns
    Registered Users, Registered Users 2 Posts: 4,396 ✭✭✭whomitconcerns


    It would depend on yourself. If he's a small business and was transparent with you on the extra cost then I would give him the extra. He made a mistake.

    But if a huge multinational...I would push for performance. Let them absorb the mistake.


  • #3
    godtabh
    Moderators, Science, Health & Environment Moderators Posts: 23,243 Mod ✭✭✭✭godtabh


    They are irish but nationwide. They have a significant media campaign on at the moment.


  • #4
    ohnonotgmail
    Registered Users, Registered Users 2 Posts: 40,638 ✭✭✭✭ohnonotgmail


    what would you like to do? To go the legal route would cost more than the extra amount they are asking for.


  • #5
    godtabh
    Moderators, Science, Health & Environment Moderators Posts: 23,243 Mod ✭✭✭✭godtabh


    We would like the door as agreed.

    If not walk away and a full refund.


  • #6
    ohnonotgmail
    Registered Users, Registered Users 2 Posts: 40,638 ✭✭✭✭ohnonotgmail


    ah, didnt realise you had already paid. Have you asked them for a refund?


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  • #7
    godtabh
    Moderators, Science, Health & Environment Moderators Posts: 23,243 Mod ✭✭✭✭godtabh


    Not yet as we rather get the door.


  • #8
    ohnonotgmail
    Registered Users, Registered Users 2 Posts: 40,638 ✭✭✭✭ohnonotgmail


    I think that might be the route you have to go down. If he cant make the money he needs on the job it might make more sense for him to do that. Unless of course he is just chancing his arm.


  • #9
    godtabh
    Moderators, Science, Health & Environment Moderators Posts: 23,243 Mod ✭✭✭✭godtabh


    ohnonotgmail wrote: »
    I think that might be the route you have to go down. If he cant make the money he needs on the job it might make more sense for him to do that. Unless of course he is just chancing his arm.

    He has a choice. Some or no money


  • #10
    ohnonotgmail
    Registered Users, Registered Users 2 Posts: 40,638 ✭✭✭✭ohnonotgmail


    godtabh wrote: »
    He has a choice. Some or no money

    well not quite. If he has a choice of doing your job or doing another job where he makes more money he would be crazy to do yours.


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