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4g my phone says its 3g

faolteam · 2018-03-10 23:50:48

hi im a long time customer with meteor now with eir i recently changed my phone how do i get 4G do i have to get a different sim card now , will this effect the plan im on ?

10-03-2018 11:50pm

#1

faolteam

Registered Users, Registered Users 2 Posts: 1,826 ✭✭✭

Join Date: July 2005

Posts: 1200

hi im a long time customer with meteor now with eir i recently changed my phone how do i get 4G do i have to get a different sim card now , will this effect the plan im on ?

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#2 12-03-2018 1:04pm

eir: Tracey

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Join Date: September 2015

Posts: 2127

faolteam wrote: »

hi im a long time customer with meteor now with eir i recently changed my phone how do i get 4G do i have to get a different sim card now , will this effect the plan im on ?

Hi faolteam,

Thanks for getting in touch with us here.

In order to avail of the 4G service, you would need to be in a 4G area, have a 4G handset and SIM and have a 4G plan. Our customer care team on 1901 will be happy to explore this with you and advise on all.

Thanks

Tracey

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