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Cheque refund issue

  • 07-03-2018 1:15pm
    #1
    Esme810
    Registered Users, Registered Users 2 Posts: 6 ✭


    Hello,

    As you can see in below message, I was told my cheque was going to be issued again. Is it normal after TWO MONTHS waiting I have still not received it?
    The cheque was going to be issued 5th of December and I claim for it 7th of January. Today is 7th of March and I have still not received. Do I have to think I have lost my refund?

    Message I received 8th of January:

    Hi Aaron,

    Thanks for confirming your details. 

    I have requested that your cheque be issued again to your address in Spain. Unfortunately I cannot provide a time frame for when you will you receive this.

    I hope this helps, please let me know if you have any future queries. 

    Thanks,
    Allanah


Comments

  • #2
    Esme810
    Registered Users, Registered Users 2 Posts: 6 ✭Esme810


    Please,could anybody give me an answer?


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