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Windows 10 Black Screen

  • 02-03-2018 4:46pm
    #1
    Officer Giggles
    Registered Users, Registered Users 2 Posts: 1,681 ✭✭✭


    Hi All,

    After logging in on my PC with Windows 10 I am being greeted by a black screen with the cursor visible. The odd thing though is that I can log in to my wife's profile and there isn't an issue. My profile is the main/admin account. Can anyone please tell me whats going on.

    Cheers


Comments

  • #2
    smuggler.ie
    Registered Users, Registered Users 2 Posts: 4,258 ✭✭✭smuggler.ie


    Two week later...
    Have you got it sorted?
    history of boards 2021




  • #3
    Officer Giggles
    Registered Users, Registered Users 2 Posts: 1,681 ✭✭✭Officer Giggles


    smuggler.ie wrote: »
    Two week later...
    Have you got it sorted?

    No, I've just been logging into the second account. The main account is still stalling.


  • #4
    Eire Go Brach
    Registered Users, Registered Users 2 Posts: 1,384 ✭✭✭Eire Go Brach


    If you can log into another profile but not yours. It probably means your profile is corrupt. The data should be still there.
    Make sure you restart not shutdown the pc. Try pulling the plug to. Could even be an issue with windows explorer not opening. Can you use cmd on your profile?

    Just had a quick google. Try this https://www.techbout.com/fix-corrupt-user-profile-windows-10-9139/


  • #5
    smuggler.ie
    Registered Users, Registered Users 2 Posts: 4,258 ✭✭✭smuggler.ie


    Not sure if related but have seen thing like you described(black screen with cursor after logging into account)

    If this is case, try CTRL+ALT+DEL - select Task Manager

    If Task Manager opens(on black screen was in my case) go to:

    File -> Run new task
    in popup window type: explorer.exe and hit Enter.
    Does it open File Explorer? Or you get any error messages ?
    history of boards 2021




  • #6
    smuggler.ie
    Registered Users, Registered Users 2 Posts: 4,258 ✭✭✭smuggler.ie


    Good advise from Eire Go Brach, just make sure to backup registry before edit it.
    history of boards 2021




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  • #7
    Officer Giggles
    Registered Users, Registered Users 2 Posts: 1,681 ✭✭✭Officer Giggles


    Thanks for the suggestions, hadn't seen either of those when I was googling


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