Internet provider put password on router??? Eurona Brisknet

krusty0921 · 01-03-2018 9:26pm #1

Im with Eurona Brisknet for maybe 2-3 months now(roscommon) i have provided them with my own router to cut costs and recently i had to rrstart it every so often as the internet was slow.
today i wanted to look at the settings in the router and to my suprise ,i cant get in as they put a password on MY router..is this legal?? what next are they gona put a password on my computers aswell???

ED E · 01-03-2018 10:35pm

Common amongst small WISPs, not illegal but a little amateur. Usually means they're limiting you locally instead of at the high site.

krusty0921 · 01-03-2018 11:00pm

thanks for reply..
So if i ask them to remove or give me the password should they or can they refuse to do so? like its my router so why would they do that without even asking?

Marlow · 02-03-2018 11:48am

You could just factory reset the router.

But make sure, you have the credentials to set it back up and be able to connect to the broadband.

Depending on how they set you up on the connection, you could be getting your connection via PPPoE (need username password), DHCP (should be automatic) or fixed IP (need ip address).

/M

krusty0921 · 02-03-2018 4:54pm

I wish i could do that but i have no idea of how to find out the credentials without actually getting into the router...

Marlow · 02-03-2018 5:11pm

krusty0921 wrote: »

I wish i could do that but i have no idea of how to find out the credentials without actually getting into the router...

Well. I would ring them and get them to give you the credentials. Clearly it was a mistake.

/M

krusty0921 · 02-03-2018 9:20pm

Im not sure was it a mistake as they seem to have control over all the routers from wherever they are, they changed neighbours wifi password without being anywhere near the box...

ED E · 03-03-2018 11:07am

krusty0921 wrote: »

Im not sure was it a mistake as they seem to have control over all the routers from wherever they are, they changed neighbours wifi password without being anywhere near the box...

Every ISP has that ability.

krusty0921 · 06-03-2018 9:43pm

So whats the point of them passwords? and its not the actual password on the router it looks like this...

KeRbDoG · 07-03-2018 12:26pm

192.168.1.1 could well be the mast device at the WISP site if thats not your local wireless/router

krusty0921 · 07-03-2018 8:33pm

192.168.1.1 is the ip for my router

ED E · 07-03-2018 8:40pm

No point in continually asking here, we don't know their policy. Tiny ISP in one of the least populated areas of the country the chances of there being somebody who's dealt with them here is small.

Just reset the unit if its yours.

krusty0921 · 07-03-2018 8:43pm

Ok ok i get it
but whats the point of resseting it if i dont know the information to put in after..

Internet provider put password on router??? Eurona Brisknet

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