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Service not activated package BB and land line

  • 27-02-2018 4:02pm
    #1
    anastach
    Registered Users, Registered Users 2 Posts: 3 ✭


    Need help has been over a month and still the service has not been activated. Been on the phone many times but not Eta or call back provided.

    Please escalated this and do your best as not happy with the service or customer care received 

    <snip>

    Here is my account number [font=Helvetica, Arial, sans-serif]<snip>.[/font]


Comments

  • #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    anastach wrote: »
    Need help has been over a month and still the service has not been activated. Been on the phone many times but not Eta or call back provided.

    Please escalated this and do your best as not happy with the service or customer care received 

    <snip>

    Here is my account number [font=Helvetica, Arial, sans-serif]<snip>.[/font]
    Hi anastach,

    The system will automatically block your account details for data protection purposes as they are public I'm afraid. 

    Feel free to PM me the account number, full name on the account and I'll look into this for you. 

    Thanks 

    Tracey 


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