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Unable to access account, error received when trying to reset password

Lord Nikon · 2018-02-26 12:32:37

Hi, I am trying to access my account, and my password didn't work. So, i tried to do a password reset, but unfortunately an error occurs when trying to reset it. Please advise.

26-02-2018 12:32pm

#1

Lord Nikon

Registered Users, Registered Users 2 Posts: 3,613 ✭✭✭

Join Date: July 2003

Posts: 3256

Hi,
I am trying to access my account, and my password didn't work. So, i tried to do a password reset, but unfortunately an error occurs when trying to reset it.
Please advise.

0

Comments

#2 26-02-2018 2:29pm

Electric Ireland: Una

Closed Accounts Posts: 1,178 ✭✭✭

Join Date: September 2015

Posts: 1165

Hi Lord Nikon,

Thank you for getting in touch.

We have not been made aware of a broad issue in this regard, so we would require the relevant Electric Ireland account details.

If you private message us the Electric Ireland account number in question, state that you are the account-holder and confirm your name, address, date of birth and email, we will assist you further as soon as possible.

Thanks,
Una

0