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Finding out what broadband line is in rented accommodation

  • 25-02-2018 8:15pm
    #1
    Shurwhynot
    Registered Users, Registered Users 2 Posts: 561 ✭✭✭


    There is a broadband line in my rented apartment, and i have a landline that i can connect to it, but does anyone know what number to ring to find out what provider installed the line?


Comments

  • #2
    colm_mcm
    Registered Users, Registered Users 2 Posts: 73,522 ✭✭✭✭colm_mcm


    It’s more than likely an eircom/eir line. If line is connected, dial 199000 to find out the phone number of the line. With an eir line, that means you have a choice of the likes of Vodafone, Sky, Eir, Digiweb etc.


  • #3
    Shurwhynot
    Registered Users, Registered Users 2 Posts: 561 ✭✭✭Shurwhynot


    colm_mcm wrote: »
    It’s more than likely an eircom/eir line.

    It probably is, but that's not to say that the previous tenants didn't have Sky/Vodafone broadband installed. I enquired with Vodafone, and they said they need to know what provider is on the existing line before they can put in fibre for us


  • #4
    colm_mcm
    Registered Users, Registered Users 2 Posts: 73,522 ✭✭✭✭colm_mcm


    Are they saying there’s an active account at the address?


  • #5
    Shurwhynot
    Registered Users, Registered Users 2 Posts: 561 ✭✭✭Shurwhynot


    colm_mcm wrote: »
    It’s more than likely an eircom/eir line. If line is connected, dial 199000 to find out the phone number of the line. With an eir line, that means you have a choice of the likes of Vodafone, Sky, Eir, Digiweb etc.

    I've done this, and got the number. How do I figure out what provider that belongs to?


  • #6
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    It shouldn't matter.

    Say the line is currently with Sky - Sky CANNOT talk to you about it. Doing so would be a breach of data protection. If the previous tenant didnt close out the account there's one process.

    Call the provider you want, ask them to request it be declared delinquent. Wait a few weeks for that to happen. Order your services.


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