Broadband drops when several people connect.

Duff

Hey guys,

Hope this is the right place to post this. Anyway, our home broadband is with Vodafone and it's fine during the day when there isn't much traffic on the router. But in the evening, when there's more people in the house using it, the connection will drop at least twice an hour, sometimes more, for about a minute or so before coming back (Sometimes I'll have to reset the router).

Now the router we have is about 4 or 5 years old and it's just whatever one Vodafone supplied us with. Would this be the problem, would a new router fix the issue?

If so, have you any recommendations for a decent, cheap router than can handle a few laptops/phones on the connection at same time?

Cheers.

TheDriver

I had same issue. Changed router and still same. Seems to be an issue when certain things connect such as particular homeplugs or tablets. I gave up trying to fix it

theBOFH

Had issues with the Homeplugs too, once they were turned on the modem (vdsl) seemed to see loads of errors and would eventually drop the connection and reconnect.
Contacted vodafone support and reducing the speed from 90/20 to 50/20 seems to have solved it.

ED E

theBOFH wrote: »

Had issues with the Homeplugs too, once they were turned on the modem (vdsl) seemed to see loads of errors and would eventually drop the connection and reconnect.
Contacted vodafone support and reducing the speed from 90/20 to 50/20 seems to have solved it.

Strange way to solve it, I'd have dropped the homeplugs for alternative (mesh wifi) and maintained WAN speeds.

theBOFH

ED E wrote: »

Strange way to solve it, I'd have dropped the homeplugs for alternative (mesh wifi) and maintained WAN speeds.

LAN bandwidth was the priority, continuous streaming video to multiple locations would tax WiFi a little too much, plus 50 is way more than what’s needed.

heroics

Duff wrote: »

Hey guys,

Hope this is the right place to post this. Anyway, our home broadband is with Vodafone and it's fine during the day when there isn't much traffic on the router. But in the evening, when there's more people in the house using it, the connection will drop at least twice an hour, sometimes more, for about a minute or so before coming back (Sometimes I'll have to reset the router).

Now the router we have is about 4 or 5 years old and it's just whatever one Vodafone supplied us with. Would this be the problem, would a new router fix the issue?

If so, have you any recommendations for a decent, cheap router than can handle a few laptops/phones on the connection at same time?

Cheers.

What speed is your connection upload as opposed to download. We had an issue when on vodafone before we got an upgrade where whenever my wife's iphone connected and was uploading to the cloud nobody else could use internet. with better speeds it was not an issue.

If I was upstairs on the ps4 I'd know when she arrived home as her phone would connect and I'd get booted from a game.