Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Last Week's Top Five Queries (12.02.2018 - 18.02.2018)

  • 20-02-2018 03:40PM
    #1
    Irish Water: Mairead
    Closed Accounts Posts: 709 ✭✭✭


    1. I received a refund but it is not for the full amount that was paid on the account. Can you advise? 

    Please send the following details through PM and we can update this for you:

    - Name;
    - Address;
    - WPRN; and
    - Account number.

    2.  I used to house share when I paid water charges. The person who was receiving the bills has moved and is not interested in getting the money back. Is there anything that we can do?

    The account holder can send in a nomination form to get the name changed over. We would require that the account holder contact us to request this form with the following details:

    - Name;
    - Address;
    - WPRN; and
    - Account number.

    3. There was works in my area but the completion time was an hour ago and I still have no water. Can you help?

    Sometimes it can take 2-3 hours after the works have been completed for the supply to be returned to all areas. If you are still without water after 3 hours, please send the following details via PM:

    - Name;
    - Address; and
    - Contact number.


    4.  Hi, we have a serious issue with our Well water system. We have made an application to Irish Water to get connected to the Local Supply, but is there any way to speed this up?

    Would you mind sending a PM with the following information and we will look into this for you?

    - Name;
    - The name on the application;
    - Your contact number;
    - The submission date of the application form;
    - The Local Authority you applied through; &
    - The reference number for your application


    5. Hi, the cheque is in my name but I don’t have a bank account. Can I change the cheque to my husband’s name?

    If you DM the following details, we can post a nomination form out to you to change the name:

    - Name;
    - Address;
    - WPRN; and
    - Account number.


Advertisement