Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Changing from bill to PAYG due to contract change

  • 15-02-2018 12:43pm
    #1
    Bugg
    Registered Users, Registered Users 2 Posts: 400 ✭✭


    Hi, I have two bill phones under the one account and I received a letter for each of them stating that my bill will be increasing by €5 for each, so it's a €10 increase for me overall.

    The letter states that I can withdraw from my contract for both without any penalty. One phone is 11 months into the contract, the other is 18 months.

    If I request to cancel the contract on both, will they be immediately switched to PAYG? Is there also anything else I should be aware of?

    Thanks


Comments

  • #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Bugg wrote: »
    Hi, I have two bill phones under the one account and I received a letter for each of them stating that my bill will be increasing by €5 for each, so it's a €10 increase for me overall.

    The letter states that I can withdraw from my contract for both without any penalty. One phone is 11 months into the contract, the other is 18 months.

    If I request to cancel the contract on both, will they be immediately switched to PAYG? Is there also anything else I should be aware of?

    Thanks
    Hi Bugg ,

    Thanks for getting in touch with us here.

    I would recommend contacting our support team on 1901, they have a designated team set up for speaking with customers in relation to the price increase.

    Thanks

    Thomas


Advertisement