Charles Hurst, Belfast

Fiftyplus

Anyone have experience of dealing with this company in Belfast? Looking at importing a Toyota Auris, with option of a 1 year warranty which is valid in the Republic.

mad m

Did they actually say the warranty will be covered down here or do you have to get it to nearest toyota garage in North

Fiftyplus

They said it was redeemable with any VAT registered garage in the republic.

Kopparberg Strawberry and Lime

Can you not deal with Charles Hurst on the naas road to do this for you and cover it from start to finish with them ?

Buy it from them, let them vrt it / NCT etc and they'd have the Warrenty on it then ?

Fiftyplus

It appears all is not rosy between Belfast and the Naas Road. Despite advertising on their website the facility to pick up a Belfast-bought car on the Naas Road, in reality the salesman said this was not possible, mentioning something about VRT being an issue with Revenue. Very few cars of his type advertised on the Naas Road website.

JohnBoy26

Fiftyplus wrote: »

Anyone have experience of dealing with this company in Belfast? Looking at importing a Toyota Auris, with option of a 1 year warranty which is valid in the Republic.

Im not sure if they operate similar to their dublin dealership but I found the salesman I was dealing with in their place in dublin to be pushy enough.

I phoned one time enquiring about a car. I was going to go and view it the following week but the salesman was determined to get a deposit over the phone "as other people were going to view it" that evening.

Despite me telling him that I wasn't going to give a deposit for something I hadn't seen I got more calls afterwards asking if I would like to pay a deposit as there was other people interested in the car. (This was in the following days)

He even sent me pictures of the car in the hope he would convince me to pay the deposit. Despite being told the car was like new the pictures showed obvious flaws. When I enquired about what looked like a repaired quarter panel I was told "no it has never been repaired". He said he'd send more pics of the area in question. I told him to call me back when he did.

I never got the pictures or the call back. He obviously realised knew more about cars than he thought and that he wasn't going to be getting a deposit of me over the phone. A month afterwards the car was still for sale.

In the end I purchased elsewhere because even if the car was good the pushy sales tactics really put me off.

bazz26

If their "warranty" is redeemable nationwide then it sounds like a third party warranty which is really an insurance policy. Be very careful with these third party warranties as they are not all they are cracked up to be. They have plenty of exemptions in their terms and conditions and many independent garages don't want to deal with the work as it can take ages for them to be paid by the warranty company. They also allow the selling dealer to wash their hands of you whether the warranty company cover an issue or not.

colm_mcm

Kopparberg Strawberry and Lime wrote: »

Can you not deal with Charles Hurst on the naas road to do this for you and cover it from start to finish with them ?

Buy it from them, let them vrt it / NCT etc and they'd have the Warrenty on it then ?

I wouldn’t bother with their Dublin branch. Tried dealing with them last year and they were useless. The Belfast operation is chalk and cheese.

A UK Toyota should have a 5 year manufacturer warranty.

fuzzbuzz

Similar experience, found Belfast great to deal with. Called the Dublin crowd about a few cars, they were a waste of time, no follow up from them. Also got the impression from the Belfast crew that they didn't want to or have much dealings with them.
Car still had European warranty which was honoured by dealers in South for any issues that needed to be looked at.

FUBO

I think the one on the Naas Road is just a name ie sales booster

bmay529

Where does the new Charles Hurst operation in Clonskeagh fit into the picture?

Foreign Sports

Wouldn't go near them again on Naas rd.
I was looking to trade in my wife's car last year and found them awful to deal with.
They offered €3000 on a trade in and tried to tell me that the clutch was gone when it wasn't.
Two other dealers subsequently offered €6500.

Ardeehey

I tested a car in the Clonskeagh site, nice car and priced about right but hated their story on the warranty, felt like it was an afterthought and so I walked away. If you can't sell a warranty properly then I won't buy the car even if it looks like the right fit.

893bet

Dealt with Belfast on a car and it was a reasonable experience. They offered for a price to drop it to Dublin but for the cost I had a night out in Belfast instead.