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  • 09-02-2018 9:15pm
    #1
    Closed Accounts Posts: 322 ✭✭


    I have got a 181 Hyundai i30 Fastback on PCP.
    Have it 2 weeks.
    This week noticed a vibration/rattle coming from passenger side.
    Booked into dealer today.
    Collected in evening and told should be okay now and a wire in the well was causing a vibration.
    Bull**** because driving home it is bad as ever.
    Feel sick as nothing should be awry with a new car. Rattle/vibration seems to be near centre of dash now
    What are my options here?
    Do I give them another chance and if not fixed can I get a replacement?
    Anyone experience this with i30?


Comments

  • Registered Users, Registered Users 2 Posts: 12,917 ✭✭✭✭Toyotafanboi


    You won't get a replacement car for a dash rattle.

    It's like a snag list with a new house, new cars can have issues, in fact one of the most popular times for a car to give trouble is when it's brand new.

    I wouldn't feel sick anyway. Call the dealer, tell them it's still not right and let them sort it, they didn't intentionally sell you a car with a rattle and they certainly didn't intentionally not fix it today, the last thing they want or need is an unhappy customer haunting the place, they'll want it fixed as much as you will. After they sort it you can look forward to years of enjoyment from it. I certainly wouldn't let it ruin the new car experience for me although visiting the dealer can be inconvenient.


  • Registered Users, Registered Users 2 Posts: 84,761 ✭✭✭✭Atlantic Dawn
    M


    What will sometimes happen is foam insulation cuttoffs are put in to these panels to stop the noise.


  • Moderators, Business & Finance Moderators Posts: 17,860 Mod ✭✭✭✭Henry Ford III


    Bring the car into the dealer and get the service manager to experience the fault whilst driving.

    They aren't bad cars and almost all new ones will be easily sorted.


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