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Did I buy the item?

  • 08-02-2018 6:17pm
    #1
    Registered Users, Registered Users 2 Posts: 6,431 ✭✭✭


    I'm a little confused, I was buying a game off eBay, clicked on pay for item or checkout whatever it was, and the page stopped loading for whatever reason, so I clicked reload and I got a page saying checkout success. But then the link on that page to confirm order details doesn't work, there's no history of the purchase on my account, and I got no email or money taken from account. Did I buy it or not?Don't wanna purchase it again and be charged twice.


Comments

  • Registered Users, Registered Users 2 Posts: 5,395 ✭✭✭danjo-xx


    Did u give ur bank details or hit PayPal option etc? Check ur spam and all mail folders.


  • Closed Accounts Posts: 465 ✭✭Ewan Hoosarmi


    Contact the seller. They'll know whether you bought or not.


  • Registered Users, Registered Users 2 Posts: 6,431 ✭✭✭MilesMorales1


    danjo-xx wrote: »
    Did u give ur bank details or hit PayPal option etc? Check ur spam and all mail folders.

    Debit card. Nothing in email or junk folder.


  • Registered Users, Registered Users 2 Posts: 5,395 ✭✭✭danjo-xx


    The I would contact the seller as Ewan suggested.


  • Registered Users, Registered Users 2 Posts: 4,739 ✭✭✭nava


    If you check on MyEbay scroll down to Orders if you purchased it should be there, if not there probably you didn't buy it.

    If you did it on the Ebay.co.uk it might still be in the basket (top right) it means for items you added to your basket but you didn't buy it.


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  • Registered Users, Registered Users 2 Posts: 6,431 ✭✭✭MilesMorales1


    I messaged the seller. I tried to purchase the item again then, and it did the same thing again, said an error occurred then I went back it said checkout success.


  • Registered Users, Registered Users 2 Posts: 13,976 ✭✭✭✭joujoujou
    Unregistered Users


    Log on to your bank account and take a look if payment went through.


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