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Need call barring password

  • 08-02-2018 4:33pm
    #1
    Registered Users, Registered Users 2 Posts: 425 ✭✭


    Hi I am an eir customer and switched phones yesterday due to broken screen. New phone bough in eir shop, but I'm barred from making outgoing calls. How do I get the password to undo this please?


Comments

  • Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    noah45 wrote: »
    Hi I am an eir customer and switched phones yesterday due to broken screen. New phone bough in eir shop, but I'm barred from making outgoing calls. How do I get the password to undo this please?
    Hi noah45 ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


  • Registered Users, Registered Users 2 Posts: 2 Edward_Corbett


    noah45 wrote: »
    Hi I am an eir customer and switched phones yesterday due to broken screen. New phone bough in eir shop, but I'm barred from making outgoing calls. How do I get the password to undo this please?
    Hi noah45 ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas
    Hello Thomas,

    I am having a similar problem. I cannot make out going calls. "You cannot make outgoing calls while call barring is on" I went to the barring settings to but I do not have the Input password. I tried some default passwords but they do not work. Any help would be fantastic. 


  • Registered Users, Registered Users 2 Posts: 2 Edward_Corbett


    noah45 wrote: »
    Hi I am an eir customer and switched phones yesterday due to broken screen. New phone bough in eir shop, but I'm barred from making outgoing calls. How do I get the password to undo this please?
    Hi noah45 ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas
    Hello Thomas,

    I am having a similar problem. I cannot make out going calls. "You cannot make outgoing calls while call barring is on" I went to the barring settings to but I do not have the Input password. I tried some default passwords but they do not work. Any help would be fantastic. 
    Called customer service directly and they resolved the issue. Thank you :)


  • Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    noah45 wrote: »
    Hi I am an eir customer and switched phones yesterday due to broken screen. New phone bough in eir shop, but I'm barred from making outgoing calls. How do I get the password to undo this please?
    Hi noah45 ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas
    Hello Thomas,

    I am having a similar problem. I cannot make out going calls. "You cannot make outgoing calls while call barring is on" I went to the barring settings to but I do not have the Input password. I tried some default passwords but they do not work. Any help would be fantastic. 
    Called customer service directly and they resolved the issue. Thank you :)
    I'm glad to hear it's been resolved.

    Thanks

    Thomas


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