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Selling my housr

  • 08-02-2018 12:18pm
    #1
    wally9
    Registered Users, Registered Users 2 Posts: 37 ✭


    Hi
    I am selling my house,and need to know if i have to cancel account


Comments

  • #2
    Irish Water: Allanah
    Company Representative Posts: 485 Verified rep ✭Irish Water: Allanah


    Hi wally9,

    Thanks for getting in touch.

    We would advise you to call 1850 448 448 to close your account and update your details.

    These lines are open Monday - Friday 9am - 5:30pm

    I hope this helps.

    Thanks,
    Allanah


  • #3
    wally9
    Registered Users, Registered Users 2 Posts: 37 ✭wally9


    Great,Many thanks for reply. Could you please give me an ordinary landline number. Last time I called 1890 number it cost me 8€!


  • #4
    Irish Water: Allanah
    Company Representative Posts: 485 Verified rep ✭Irish Water: Allanah


    Hi wally9,

    The 1850 number is our Callsave number. However, our alternative contact number is 01 707 2828.

    Thanks,
    Allanah


  • #5
    wally9
    Registered Users, Registered Users 2 Posts: 37 ✭wally9


    Thank you Allanah, much appreciated


  • #6
    wally9
    Registered Users, Registered Users 2 Posts: 37 ✭wally9


    Actually that number just diverts you to a premium 1850 number. Do you have an email address for them.


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  • #7
    Irish Water: Allanah
    Company Representative Posts: 485 Verified rep ✭Irish Water: Allanah


    Hi wally9,

    This can only be completed over the phone due to data protection reasons. We would ask that you call to complete this.

    Thanks,
    Allanah


  • #8
    wally9
    Registered Users, Registered Users 2 Posts: 37 ✭wally9


    So basically I am penalised again financially to close my account by being made to phone a premium number . It is little wonder that irish water is held in such high esteem by the Irish people. Have they not learned anything!


  • #9
    Irish Water: Mairead
    Closed Accounts Posts: 709 ✭✭✭Irish Water: Mairead


    Hi wally9,
    wally9 wrote: »
    So basically I am penalised again financially to close my account by being made to phone a premium number . It is little wonder that irish water is held in such high esteem by the Irish people. Have they not learned anything!
    We're sorry for the inconvenience this has caused you. You can contact us on 01 707 2828, which will direct you to our IVR and give you options to contact the relevant department.

    Thank you for your feedback.

    Kind regards,
    Mairead


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