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Fibre Broadband Install

  • 07-02-2018 6:36pm
    #1
    parishsavings
    Closed Accounts Posts: 165 ✭✭


    Hi, can you advise exactly what is involved with the install of Fibre Broadband.
    Does a new line need to come into the home? Can this line be brought in were the existing telephone line comes through? In other words, is it necessary to drill a hole in the exterior wall of the house?

    My phone socket is about 12 feet away from the point of entry. Does this require connection from the point of entry to the phone socket?

    Is there a requirement for a power supply at point of entry and how will this be done?

    Thanks in advance


Comments

  • #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    parishsavings wrote: »
    Hi, can you advise exactly what is involved with the install of Fibre Broadband.
    Does a new line need to come into the home? Can this line be brought in were the existing telephone line comes through? In other words, is it necessary to drill a hole in the exterior wall of the house?

    My phone socket is about 12 feet away from the point of entry. Does this require connection from the point of entry to the phone socket?

    Is there a requirement for a power supply at point of entry and how will this be done?

    Thanks in advance
    Hi parishsavings,

    It's difficult to say what the process would be in your own situation, the process can vary depending on a lot of contributing factors. For example the infrastructure of the house could affect the installation.

    I would recommend contacting our support team on 1901 to look into this further.

    Thanks

    Thomas


  • #3
    parishsavings
    Closed Accounts Posts: 165 ✭✭parishsavings


    eir: Thomas wrote: »
    parishsavings wrote: »
    Hi, can you advise exactly what is involved with the install of Fibre Broadband.
    Does a new line need to come into the home? Can this line be brought in were the existing telephone line comes through? In other words, is it necessary to drill a hole in the exterior wall of the house?

    My phone socket is about 12 feet away from the point of entry. Does this require connection from the point of entry to the phone socket?

    Is there a requirement for a power supply at point of entry and how will this be done?

    Thanks in advance
    Hi parishsavings,

    It's difficult to say what the process would be in your own situation, the process can vary depending on a lot of contributing factors. For example the infrastructure of the house could affect the installation.

    I would recommend contacting our support team on 1901 to look into this further.

    Thanks

    Thomas
    I phoned your technical support line before I put this query on here but the person was unsure of the install process


  • #4
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    parishsavings wrote: »
    eir: Thomas wrote: »
    parishsavings wrote: »
    Hi, can you advise exactly what is involved with the install of Fibre Broadband.
    Does a new line need to come into the home? Can this line be brought in were the existing telephone line comes through? In other words, is it necessary to drill a hole in the exterior wall of the house?

    My phone socket is about 12 feet away from the point of entry. Does this require connection from the point of entry to the phone socket?

    Is there a requirement for a power supply at point of entry and how will this be done?

    Thanks in advance
    Hi parishsavings,

    It's difficult to say what the process would be in your own situation, the process can vary depending on a lot of contributing factors. For example the infrastructure of the house could affect the installation.

    I would recommend contacting our support team on 1901 to look into this further.

    Thanks

    Thomas
    I phoned your technical support line before I put this query on here but the person was unsure of the install process
    I'm very sorry to hear this.

    Thanks

    Thomas


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