Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Why setup as Billpay when I requested Prepay?

  • 06-02-2018 2:42pm
    #1
    Gosh
    Registered Users, Registered Users 2 Posts: 683 ✭✭✭


    Hi,
    I have an existing bundle of broadband and home phone with eir. Last week I went online and chose a mobile SIM only prepay plan (100 1GB) as an existing broadband customer. SIM arrived today and I've ported my number to eir, it appears that on my eir account this has been setup as a billpay 100 1GB plan. It's the same amount but why was it setup as billpay instead of prepay?


Comments

  • #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Gosh wrote: »
    Hi,
    I have an existing bundle of broadband and home phone with eir. Last week I went online and chose a mobile SIM only prepay plan (100 1GB) as an existing broadband customer. SIM arrived today and I've ported my number to eir, it appears that on my eir account this has been setup as a billpay 100 1GB plan. It's the same amount but why was it setup as billpay instead of prepay?
    Hi Gosh ,

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


  • #3
    Gosh
    Registered Users, Registered Users 2 Posts: 683 ✭✭✭Gosh


    PM sent as requested


  • #4
    Gosh
    Registered Users, Registered Users 2 Posts: 683 ✭✭✭Gosh


    PM sent as requested


  • #5
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Gosh wrote: »
    PM sent as requested
    I will reply to your PM shortly.

    Thanks

    Thomas


  • #6
    Gosh
    Registered Users, Registered Users 2 Posts: 683 ✭✭✭Gosh


    eir: Thomas wrote: »
    Gosh wrote: »
    PM sent as requested
    I will reply to your PM shortly.

    Thanks

    Thomas
    Thanks Thomas, speedy response and helpful


  • Advertisement
  • #7
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Gosh wrote: »
    eir: Thomas wrote: »
    Gosh wrote: »
    PM sent as requested
    I will reply to your PM shortly.

    Thanks

    Thomas
    Thanks Thomas, speedy response and helpful
    No problem at all, happy to help.

    Thanks

    Thomas


Advertisement