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Just switched

  • 04-02-2018 10:02PM
    #1
    Tinkerbell4484
    Registered Users, Registered Users 2 Posts: 596 ✭✭✭


    I switched to yourselves about 2 weeks ago and I phoned about my low speeds,I was told a fault would be logged with your tech team and I would hear back in 3-4 working days. I’ve heard nothing since and my speed is always around this. I left Vodafone coz of same issue but they were never this bad


Comments

  • #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Tinkerbell4484 wrote: »
    I switched to yourselves about 2 weeks ago and I phoned about my low speeds,I was told a fault would be logged with your tech team and I would hear back in 3-4 working days. I’ve heard nothing since and my speed is always around this. I left Vodafone coz of same issue but they were never this bad
    Hi Tinkerbell4484, 

    Thanks for getting in touch with us here. 

    I'm sorry to hear you are experiencing issues with your service. Feel free to PM me your account details, full name on the account and I'll check thsi for you. 

    Thanks 

    Tracey 


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