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Garmin exchange

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  • 28-01-2018 3:17pm
    #1
    martyc5674
    Registered Users Posts: 2,520 ✭✭✭


    Hi there.
    Friend damaged their garmin... it’s just out of warranty.
    I remember reading here that garmin do some form of exchange regardless of unit condition. Iirc they exchange your unit for a refurb.
    Can anyone point me in the right direction.
    Cheers.
    Marty.


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    #2
    Beasty
    Administrators, Social & Fun Moderators, Sports Moderators Posts: 75,594 Admin ✭✭✭✭✭Beasty


    Just email them. Was it damaged through misuse or perhaps being dropped or did it simply stop working properly? Warranty is no use for the former anyway. In case of the latter or may just need a software upgrade/fix


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    #3
    martyc5674
    Registered Users Posts: 2,520 ✭✭✭martyc5674


    Yeah it got a bang resulted in a chipped screen(I haven’t seen it)... and since the stop start button apparently isn’t working.
    It’s out if warranty anyway by a few months.
    So just mail them u reckon... she has done that so I’m guessing they’ll be back into her with options.


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    #4
    triggermortis
    Registered Users Posts: 2,684 ✭✭✭triggermortis


    I've done it before with a 500. I dropped it and smashed the screen. it cost me an odd amount for a refurbished one they sent in replacement - 53 euro seems to ring a bell but it was a while ago now.
    Definitely the email route though.


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    #5
    Takca
    Registered Users Posts: 246 ✭✭Takca


    This page list rates to repair out of warranty products, it looks like it's what you need

    https://www8.garmin.com/support/outofwarranty.html


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    #6
    magicbastarder
    Moderators, Category Moderators, Arts Moderators, Sports Moderators Posts: 48,529 CMod ✭✭✭✭magicbastarder


    Takca wrote: »
    This page list rates to repair out of warranty products, it looks like it's what you need

    https://www8.garmin.com/support/outofwarranty.html
    That page is only valid for the US.


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    #7
    martyc5674
    Registered Users Posts: 2,520 ✭✭✭martyc5674


    magicbastarder wrote: »
    That page is only valid for the US.

    Is there a Eu page? That’s what I’m looking for ideally!


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    #8
    Mugser
    Registered Users Posts: 523 ✭✭✭Mugser


    Got a replacement 520 last week. A week turnaround. circa €90.


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    #9
    greenmat
    Registered Users Posts: 581 ✭✭✭greenmat


    Mugser wrote: »
    Got a replacement 520 last week. A week turnaround. circa €90.

    Mine stopped working last week, screen was cracked but working, not working at all now, dead as a dodo. So garmin will send me a new one (Refurb) out of warranty for €90?


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