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Can't Access Voicemail Messages While Roaming

  • 18-01-2018 2:06pm
    #1
    blobert
    Registered Users, Registered Users 2 Posts: 1,531 ✭✭✭


    Hi Guys,

    Am traveling in Europe, can make receive calls fine and data works. I am on Simply Unlimited Any Network Minutes and 15GB Data

    When I dial 171 I hear my own voicemail greeting and then it goes to leave a message for myself

    I also tried ringing 00-353-5-89-123-4567 and I get the same thing (I hear my own message)

    I suspect there is somthing I need to dial to interrupt my greeting and get to my inbox but I cannot work it out. I have vague memories of having to do this with a  different network in the past, not sure if same for Eir

    I tried your online help 3 times yesterday and recieved no useful help other than the things I'd already tried

    Please advise.


Comments

  • #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    blobert wrote: »
    Hi Guys,

    Am traveling in Europe, can make receive calls fine and data works. I am on Simply Unlimited Any Network Minutes and 15GB Data

    When I dial 171 I hear my own voicemail greeting and then it goes to leave a message for myself

    I also tried ringing 00-353-5-89-123-4567 and I get the same thing (I hear my own message)

    I suspect there is somthing I need to dial to interrupt my greeting and get to my inbox but I cannot work it out. I have vague memories of having to do this with a  different network in the past, not sure if same for Eir

    I tried your online help 3 times yesterday and recieved no useful help other than the things I'd already tried

    Please advise.
    Hi blobert,

    Judging from your message, you have already attempted to access your voicemail from abroad correctly. 

    I can contact our technical team on your behalf to query this.

    Would you like to send me your mobile number, full name and pin?

    Thanks

    Thomas


  • #3
    java
    Registered Users, Registered Users 2 Posts: 319 ✭✭java


    blobert wrote: »
    I also tried ringing 00-353-5-89-123-4567 and I get the same thing (I hear my own message)

    I suspect there is somthing I need to dial to interrupt my greeting and get to my inbox but I cannot work it out. I have vague memories of having to do this with a  different network in the past, not sure if same for Eir
    I think if you press # upon hearing your greeting it brings you to voicemails


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