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Incorrect name on refund cheque

  • 17-01-2018 9:05pm
    #1
    Registered Users, Registered Users 2 Posts: 10


    Hi there
    A cheque has been issued to me but the name is incorrect so I cannot cash it
    I called customer service and on advice I posted in all my bank statements that show the debits from my account
    I haven't heard anything since and it's been over a month

    Thank you


Comments

  • Company Representative Posts: 174 Verified rep Irish Water: Louise


    Hi Niallob13

    Thanks for getting in touch.

    We are currently working through the high volumes of post received and I can assure you that once your correspondence has been processed, we will be in contact with you.

    I hope this helps. If you have any further queries, please let us know.

    Kind regards,
    Louise


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