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Parental Controls

Drummerboy2 · 2018-01-15 21:49:59

I got a new modem and although Parental Controls is set to disabled; when anything over 18 comes on the Set Box asks for the parental control pin number. I obviously don't have this, how can I get rid as I have no need for this function.

15-01-2018 9:49pm

#1

Drummerboy2

Registered Users, Registered Users 2 Posts: 898 ✭✭✭

Join Date: January 2006

Posts: 845

I got a new modem and although Parental Controls is set to disabled; when anything over 18 comes on the Set Box asks for the parental control pin number. I obviously don't have this, how can I get rid as I have no need for this function.

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Comments

#2 16-01-2018 1:15pm

eir: Tracey

Closed Accounts Posts: 2,136 ✭✭✭

Join Date: September 2015

Posts: 2127

Drummerboy2 wrote: »

I got a new modem and although Parental Controls is set to disabled; when anything over 18 comes on the Set Box asks for the parental control pin number. I obviously don't have this, how can I get rid as I have no need for this function.

Hi Drummerboy2,

I'm sorry to hear of the inconvenience. I would recommend contacting our technical support team on 1890 260 260 or freephone 1901, they will be able to look into this for you.

Thanks

Tracey

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