Can you update my eir with the contract length please?

spannerism

Hi folks, Good Morning,

I had fiber (with phone) installed on Friday just gone - 12/01/2018.
I set up a myeir account after the installation. 

My eir shows the incorrect contract length - 18months.

Could you please update it to a contract length of 12 months as this is what I signed up too and it was confirmed by yourselves last week?

Thanks in advance for your help
spanner

eir: Tracey

spannerism wrote: »

Hi folks, Good Morning,

I had fiber (with phone) installed on Friday just gone - 12/01/2018.
I set up a myeir account after the installation. 

My eir shows the incorrect contract length - 18months.

Could you please update it to a contract length of 12 months as this is what I signed up too and it was confirmed by yourselves last week?

Thanks in advance for your help
spanner

Hi Spannerism,

Feel free to PM me your account details and I can send these to the support team to investigate this. 

Thanks 

Tracey 

spannerism

Hi Tracey,

PM Sent.

Thanks

eir: Tracey wrote: »

spannerism wrote: »

Hi folks, Good Morning,

I had fiber (with phone) installed on Friday just gone - 12/01/2018.
I set up a myeir account after the installation. 

My eir shows the incorrect contract length - 18months.

Could you please update it to a contract length of 12 months as this is what I signed up too and it was confirmed by yourselves last week?

Thanks in advance for your help
spanner

Hi Spannerism,

Feel free to PM me your account details and I can send these to the support team to investigate this. 

Thanks 

Tracey 

eir: Tracey

spannerism wrote: »

Hi Tracey,

PM Sent.

Thanks

eir: Tracey wrote: »

spannerism wrote: »

Hi folks, Good Morning,

I had fiber (with phone) installed on Friday just gone - 12/01/2018.
I set up a myeir account after the installation. 

My eir shows the incorrect contract length - 18months.

Could you please update it to a contract length of 12 months as this is what I signed up too and it was confirmed by yourselves last week?

Thanks in advance for your help
spanner

Hi Spannerism,

Feel free to PM me your account details and I can send these to the support team to investigate this. 

Thanks 

Tracey 

Thanks. I'll come back to your PM soon. 

Thanks

Tracey 

spannerism

Cool look forward to it

eir: Tracey wrote: »

spannerism wrote: »

Hi Tracey,

PM Sent.

Thanks

eir: Tracey wrote: »

spannerism wrote: »

Hi folks, Good Morning,

I had fiber (with phone) installed on Friday just gone - 12/01/2018.
I set up a myeir account after the installation. 

My eir shows the incorrect contract length - 18months.

Could you please update it to a contract length of 12 months as this is what I signed up too and it was confirmed by yourselves last week?

Thanks in advance for your help
spanner

Hi Spannerism,

Feel free to PM me your account details and I can send these to the support team to investigate this. 

Thanks 

Tracey 

Thanks. I'll come back to your PM soon. 

Thanks

Tracey 

eir: Tracey

spannerism wrote: »

Cool look forward to it

eir: Tracey wrote: »

spannerism wrote: »

Hi Tracey,

PM Sent.

Thanks

eir: Tracey wrote: »

spannerism wrote: »

Hi folks, Good Morning,

I had fiber (with phone) installed on Friday just gone - 12/01/2018.
I set up a myeir account after the installation. 

My eir shows the incorrect contract length - 18months.

Could you please update it to a contract length of 12 months as this is what I signed up too and it was confirmed by yourselves last week?

Thanks in advance for your help
spanner

Hi Spannerism,

Feel free to PM me your account details and I can send these to the support team to investigate this. 

Thanks 

Tracey 

Thanks. I'll come back to your PM soon. 

Thanks

Tracey 

No problem. 

I've responded to your PM :)

Thanks 

Tracey