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Can you update my eir with the contract length please?

  • 15-01-2018 11:37am
    #1
    spannerism
    Registered Users, Registered Users 2 Posts: 267 ✭✭


    Hi folks, Good Morning,

    I had fiber (with phone) installed on Friday just gone - 12/01/2018.
    I set up a myeir account after the installation. 

    My eir shows the incorrect contract length - 18months.

    Could you please update it to a contract length of 12 months as this is what I signed up too and it was confirmed by yourselves last week?

    Thanks in advance for your help
    spanner


Comments

  • #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    spannerism wrote: »
    Hi folks, Good Morning,

    I had fiber (with phone) installed on Friday just gone - 12/01/2018.
    I set up a myeir account after the installation. 

    My eir shows the incorrect contract length - 18months.

    Could you please update it to a contract length of 12 months as this is what I signed up too and it was confirmed by yourselves last week?

    Thanks in advance for your help
    spanner
    Hi Spannerism,

    Feel free to PM me your account details and I can send these to the support team to investigate this. 

    Thanks 

    Tracey 


  • #3
    spannerism
    Registered Users, Registered Users 2 Posts: 267 ✭✭spannerism


    Hi Tracey,

    PM Sent.

    Thanks
    eir: Tracey wrote: »
    spannerism wrote: »
    Hi folks, Good Morning,

    I had fiber (with phone) installed on Friday just gone - 12/01/2018.
    I set up a myeir account after the installation. 

    My eir shows the incorrect contract length - 18months.

    Could you please update it to a contract length of 12 months as this is what I signed up too and it was confirmed by yourselves last week?

    Thanks in advance for your help
    spanner
    Hi Spannerism,

    Feel free to PM me your account details and I can send these to the support team to investigate this. 

    Thanks 

    Tracey 


  • #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    spannerism wrote: »
    Hi Tracey,

    PM Sent.

    Thanks
    eir: Tracey wrote: »
    spannerism wrote: »
    Hi folks, Good Morning,

    I had fiber (with phone) installed on Friday just gone - 12/01/2018.
    I set up a myeir account after the installation. 

    My eir shows the incorrect contract length - 18months.

    Could you please update it to a contract length of 12 months as this is what I signed up too and it was confirmed by yourselves last week?

    Thanks in advance for your help
    spanner
    Hi Spannerism,

    Feel free to PM me your account details and I can send these to the support team to investigate this. 

    Thanks 

    Tracey 
    Thanks. I'll come back to your PM soon. 

    Thanks

    Tracey 


  • #5
    spannerism
    Registered Users, Registered Users 2 Posts: 267 ✭✭spannerism


    Cool look forward to it :)
    eir: Tracey wrote: »
    spannerism wrote: »
    Hi Tracey,

    PM Sent.

    Thanks
    eir: Tracey wrote: »
    spannerism wrote: »
    Hi folks, Good Morning,

    I had fiber (with phone) installed on Friday just gone - 12/01/2018.
    I set up a myeir account after the installation. 

    My eir shows the incorrect contract length - 18months.

    Could you please update it to a contract length of 12 months as this is what I signed up too and it was confirmed by yourselves last week?

    Thanks in advance for your help
    spanner
    Hi Spannerism,

    Feel free to PM me your account details and I can send these to the support team to investigate this. 

    Thanks 

    Tracey 
    Thanks. I'll come back to your PM soon. 

    Thanks

    Tracey 


  • #6
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    spannerism wrote: »
    Cool look forward to it :)
    eir: Tracey wrote: »
    spannerism wrote: »
    Hi Tracey,

    PM Sent.

    Thanks
    eir: Tracey wrote: »
    spannerism wrote: »
    Hi folks, Good Morning,

    I had fiber (with phone) installed on Friday just gone - 12/01/2018.
    I set up a myeir account after the installation. 

    My eir shows the incorrect contract length - 18months.

    Could you please update it to a contract length of 12 months as this is what I signed up too and it was confirmed by yourselves last week?

    Thanks in advance for your help
    spanner
    Hi Spannerism,

    Feel free to PM me your account details and I can send these to the support team to investigate this. 

    Thanks 

    Tracey 
    Thanks. I'll come back to your PM soon. 

    Thanks

    Tracey 
    No problem. 

    I've responded to your PM :)

    Thanks 

    Tracey 


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