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Bad quality of water

  • 12-01-2018 10:58am
    #1
    neilhurley
    Registered Users, Registered Users 2 Posts: 3 ✭


    I was wondering where to contact for bad quality of water. Recently the water mains was upgraded we are now left with undrinkable water and a smell of it in our showers and taps. Is this just a tempery  thing, due to treatment or is it an actuall pollution. Where do I report this 


Comments

  • #2
    Irish Water: Louise
    Company Representative Posts: 174 Verified rep ✭Irish Water: Louise


    Hi neilhurley,

    Thanks for your message.

    We can certainly look into this matter for you. Would you mind sending us a PM with the following details?

    - Name;
    - Address;
    - Contact number;
    - If the cold kitchen tap is affected;
    - If neighbours are affected;
    - If your supply is discoloured; &
    - If particles are present in your supply;

    Once these details are confirmed, we will be able to assist you further.

    Kind regards,
    Louise


  • #3
    neilhurley
    Registered Users, Registered Users 2 Posts: 3 ✭neilhurley


    Irish Water: Louise wrote: »
    Hi neilhurley,

    Thanks for your message.

    We can certainly look into this matter for you. Would you mind sending us a PM with the following details?

    - Name;
    - Address;
    - Contact number;
    - If the cold kitchen tap is affected;
    - If neighbours are affected;
    - If your supply is discoloured; &
    - If particles are present in your supply;

    Once these details are confirmed, we will be able to assist you further.

    Kind regards,
    Louise

    <removed>
    The cold kitchen tap is affected
    The water can be white there is a taste and smell off of it and there is particles in it


  • #4
    Irish Water: Aaron P
    Closed Accounts Posts: 178 ✭✭Irish Water: Aaron P


    Hi there,

    Thanks for getting back to us. Would you mind sending this information via private message?

    I can arrange for your details to be removed, in order to protect your personal data.

    Thanks,
    Aaron


  • #5
    neilhurley
    Registered Users, Registered Users 2 Posts: 3 ✭neilhurley


    Yes I’ll send it soon thanks Aaron;105918890"]Hi there,

    Thanks for getting back to us. Would you mind sending this information via private message?

    I can arrange for your details to be removed, in order to protect your personal data.

    Thanks,
    Aaron[/quote]


  • #6
    popsmar
    Registered Users, Registered Users 2 Posts: 64 ✭✭popsmar


    Is there a boil notice for bray/wicklow it's up on a local td Facebook but nothing on Irish water website


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  • #7
    Irish Water: Siobhan
    Closed Accounts Posts: 172 ✭✭Irish Water: Siobhan


    Hi popsmar,

    Thank you for your query.

    A Boil Water Notice was issued today for all areas served by Vartry Water Treatment Plant, which includes areas in Wicklow and Dublin.

    Irish Water will liaise with the HSE with a view to having the Boil Water Notice removed as soon as possible. Irish Water are carrying out chlorine dosing on the supply today and have put in place a water sampling programme to test the chlorine levels in the impacted areas.

    We have now updated our website with this notice, which you can view here.

    Please let us know if you have further questions.

    Kind Regards,
    Siobhan


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