Sports direct returns

vicwatson

Never had to return anything but is this difficult process?

Checked website and cannot find anything about how to go about sending a return, I assume they won’t pay - even if the shoe size is the smallest fitting size 7 ever, every other size 7 adidas fit except this one in tiny and it’s a squeeze.

MayoMomma

I think there is a returns docket in with delivery if I remember correctly

vicwatson

MayoMomma wrote: »

I think there is a returns docket in with delivery if I remember correctly

Usually is but not this delivery, just a sticker with a number on it, the box came in tatters too.

njs030

vicwatson wrote: »

Usually is but not this delivery, just a sticker with a number on it, the box came in tatters too.

Email them and ask them to email you one

dudara

You can return up to 14 days from receipt of goods, but if it’s a change of mind return, then yes, you’ll have to cover the postage

vicwatson

dudara wrote: »

You can return up to 14 days from receipt of goods, but if it’s a change of mind return, then yes, you’ll have to cover the postage

Cheers, not a change of mind really as ordered a 7, bought 7’s shoes and runners over the last 3 months and no probs except for these that are wayyy too small for a 7, and they won’t fit.

vicwatson

notjustsweet wrote: »

Email them and ask them to email you one

Can do but can’t find an email address, part of the prob.

rubberdungeon

vicwatson wrote: »

Can do but can’t find an email address, part of the prob.

https://www.sportsdirect.com/customerservices/completedorders/returnsandexchanges

vicwatson

Cheers for help, have emailed them and will see how it goes.

vicwatson

Hasn't gone well, they don't accept that the shoes aren't a 7 that I ordered, it says 7 all over them etc but they don't fit. They say I ordered a 7 and they shipped a 7 and aren't interested.

So I'll pay to have them returned for a full refund, and never buy from them again, ****e customer services

vicwatson

Anyone know the cheapest way to send these back to GB? Is PM cheaper than An Post in general?

JimsAlterEgo

they could be 2nds - try and find them in a shop here to try and fit another pair on

pat k

JimsAlterEgo wrote: »

they could be 2nds - try and find them in a shop here to try and fit another pair on

Good idea them switch them and get a refund ,prob solved muwahaaa.

L1011

pat k wrote: »

Good idea them switch them and get a refund ,prob solved muwahaaa.

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