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When is the engineer going to turn up?

  • 11-01-2018 02:12PM
    #1
    burrentech
    Registered Users, Registered Users 2 Posts: 180 ✭✭


    Been waiting all morning and now after 2pm with no sign, and no contact from Eircom.


Comments

  • #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    burrentech wrote: »
    Been waiting all morning and now after 2pm with no sign, and no contact from Eircom.
    I understand your frustration at this time, I am very sorry for any inconvenience caused.
     
    Feel free to PM me your full name and account number. I would be happy to have a look into this and clear it up.
     
    Thanks
     

    Tracey


  • #3
    burrentech
    Registered Users, Registered Users 2 Posts: 180 ✭✭burrentech


    On sorry, but if I kept the engineer waiting I'm sure you'd charge for the missed appointment. Apparently Eircom didn't put the appointment in the system. Let's hope they can remember the one on Monday then.


  • #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    burrentech wrote: »
    On sorry, but if I kept the engineer waiting I'm sure you'd charge for the missed appointment. Apparently Eircom didn't put the appointment in the system. Let's hope they can remember the one on Monday then.
    Again I am sorry for any inconvenience caused.

    Thanks

    Tracey


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