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Eir Closed account refund

  • 11-01-2018 1:59pm
    #1
    MikeyCdublin
    Registered Users, Registered Users 2 Posts: 162 ✭✭


    I called eir last week as I got my final bill and it said I was in credit by 149 euro I called eir customer care they told me I would get a cheque within 5-7 days I then asked eir care on twitter and they told me I would get a refund in my bank account also in 5-7 days,I was told today on Twitter by eir care that I would not get this refund for 30 working days I’d like to know which is correct ?


Comments

  • #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    MikeyCdublin wrote: »
    I called eir last week as I got my final bill and it said I was in credit by 149 euro I called eir customer care they told me I would get a cheque within 5-7 days I then asked eir care on twitter and they told me I would get a refund in my bank account also in 5-7 days,I was told today on Twitter by eir care that I would not get this refund for 30 working days I’d like to know which is correct ?
    I am very sorry for any inconvenience caused in obtaining the refund.

    Feel free to PM me your full name and account number. I would be happy to have a look into this and clear it up.

    Thanks 

    Tracey


  • #3
    MikeyCdublin
    Registered Users, Registered Users 2 Posts: 162 ✭✭MikeyCdublin


    Yes no problem I pm’d you


  • #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    MikeyCdublin wrote: »
    Yes no problem I pm’d you
    I have replied to your PM.

    Thanks

    Tracey


  • #5
    MikeyCdublin
    Registered Users, Registered Users 2 Posts: 162 ✭✭MikeyCdublin


    eir: Tracey wrote: »
    I have replied to your PM.

    Thanks

    Tracey

    I havnt recieved the reply yet could you resend it


  • #6
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    MikeyCdublin wrote: »
    eir: Tracey wrote: »
    I have replied to your PM.

    Thanks

    Tracey

    I havnt recieved the reply yet could you resend it
    I have replied to your PM.

    Thanks

    Tracey 


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