Different engine from advertisement

Xcellor

Before Xmas I bought a car which was advertised as being 170 bhp from a large dealer off the m50. I found out today its actually 163. Bit miffed as it was one of the deciding factors for choosing the car.

Any suggestions on best options?

James Bond Junior

Xcellor wrote: »

Before Xmas I bought a car which was advertised as being 170 bhp from a large dealer off the m50. I found out today its actually 163. Bit miffed as it was one of the deciding factors for choosing the car.

Any suggestions on best options?

What type of car is it?

Subcomandante Marcos

Xcellor wrote: »

Before Xmas I bought a car which was advertised as being 170 bhp from a large dealer off the m50. I found out today its actually 163. Bit miffed as it was one of the deciding factors for choosing the car.

Any suggestions on best options?

How did you find out? Did you do a HP test on a rolling road? Or find the manufacturer spec?

If it's a rolling road test then it could be natural loss with age.

Xcellor

Subcomandante Marcos wrote: »

How did you find out? Did you do a HP test on a rolling road? Or find the manufacturer spec?

If it's a rolling road test then it could be natural loss with age.

Put the VIN into a tool which gave engine details. Also obd2 would seem to confirm it.

It's a vauxhall insignia 2.0 cdti advertised as 170 version but has A20DTH160HP engine.

George Dalton

What year is it?

Pre or post facelift?

Xcellor

George Dalton wrote: »

What year is it?

Pre or post facelift?

Face lift one 2015

bazz26

They changed engines in the Insignia in 2015. The newer 2.0 litre engine had 170bhp whereas the older one was 163bhp but they have commonly been inaccurately advertised as 170bhp.

chicorytip

Xcellor wrote:

Face lift one 2015

The earlier facelifted versions still came with the older Ecoflex (163b.h.p.) engine which has been replaced, only quite recently, by the so called "Whisper" unit with 170 b.h.p.

Xcellor

chicorytip wrote: »

The earlier facelifted versions still came with the older Ecoflex (163b.h.p.) engine which has been replaced, only quite recently, by the so called "Whisper" unit with 170 b.h.p.

Yeah and that's what I believed I was getting. What sort of come back do I have?

Joeseph Balls

Xcellor wrote: »

Yeah and that's what I believed I was getting. What sort of come back do I have?

Is 7bhp that important to you though?

chicorytip

Xcellor wrote:

Yeah and that's what I believed I was getting. What sort of come back do I have?

I imagine it would be difficult to prove that the seller knowingly misled you and was guilty of false advertising rather than they simply making an honest mistake. Leaving aside this particular issue, are you satisfied with the car or not?

Xcellor

Joeseph Balls wrote: »

Is 7bhp that important to you though?

Newer engine. Better emissions. Better performance. Quieter also. So it's not really a small thing tbh.

bazz26

And may have cost you slightly more money.

UnknownSpecies

I'd be pretty annoyed too. It's not just about 7hp as some have said. It's a different and older engine than the one you thought you were buying. First step would be talking to the dealer you bought from and explain what you've discovered. I'm not sure if there's any comeback, but you see what they have to say before doing anything else.

cruizer101

Yeah I'd be going back to dealer, its 2015 car from big dealer not a 10 year old private sale where it could be honest mistake. Part of car dealers job is to know cars and as others have said its not just the 7hp.

Xcellor

I've initiated contact with dealer and also contacted consumer protection for advice on how to proceed. Since the car is bought through finance the finance company is actually the owner, so I have been in contact with them too.

Finance company are saying the likes of the cartell reports etc are saying its 170 but I found in the glove box a SIMI report stating its 160BHP model.

She is going to contact dealer and progress from there.

I'll attach a picture of the engine bay, comparing this against a picture from a review website they are different engine covers...

Check this versus attachment.
https://www.autocar.co.uk/car-review/vauxhall/insignia/first-drives/2015-vauxhall-insignia-20-cdti-170-review

Xcellor

I contacted Opel and they have confirmed its a 163PS. So basically it doesn't have the right engine in it...:mad::mad::mad: Ill visit dealer tomorrow to see what options are available though as its on finance the finance company will need to be involved.

Moral of this story, cartell / motorcheck are not always right. In this instance if I put the UK car reg in I get different engine details from Irish reg. You would think this would be flagged!?

DaveyDave

I could understand if the car was different on insurance websites, my car comes up as some sort of Golf Estate with some insurers and it comes up as SE Nav UK spec with others, only some are actually correct that it's a Highline hatchback.

But to buy the car from a dealer with incorrect information is a bit different. Is there no vehicle codes under the bonnet to check what engine it has? Or is there an engine code somewhere visible? I wouldn't be too keen on trusting online systems too much myself, I'm sure a physical check wouldn't have been too much trouble on their end?

Xcellor

DaveyDave wrote: »

I could understand if the car was different on insurance websites, my car comes up as some sort of Golf Estate with some insurers and it comes up as SE Nav UK spec with others, only some are actually correct that it's a Highline hatchback.

But to buy the car from a dealer with incorrect information is a bit different. Is there no vehicle codes under the bonnet to check what engine it has? Or is there an engine code somewhere visible? I wouldn't be too keen on trusting online systems too much myself, I'm sure a physical check wouldn't have been too much trouble on their end?

The VIN number which is on the vehicle provides the details of engine. That's how opel looked it up. Some how when the car was registered in Ireland the screw up happened...

They obviously don't bother with visually inspecting if computer says 170 computer must be right...

kirving

Xcellor wrote: »

if I put the UK car reg in I get different engine details from Irish reg. You would think this would be flagged!?

So, it was a UK import? The 170bhp model would have lower CO2, and therefore lower VRT?

Beginning to see why they may have registered it as the newer model.

Xcellor

Kevin Irving wrote: »

So, it was a UK import? The 170bhp model would have lower CO2, and therefore lower VRT?

Beginning to see why they may have registered it as the newer model.

Yeah. Well if you put both cars into the VRT calculator there is a 1600 difference. Also emissions are higher on the older engine.

The dealer in question has agreed to cancel finance arrangement and give me refund... I know this is all they are legally obliged to do but what a big pain in the ass. I do like the car but I aint keeping a car that isn't registered correctly as it will effectively stop me from legally selling it in the future.

It's scary that this type of thing could be happening to other people and they are oblivious to it. Happy with their motorcheck or cartell report which in my experience is flawed as it doesn't seem to compare what the car was in the UK versus what it is now being declared as in Ireland...

I raised a complaint with them over this, it's a bit inconsequential now but perhaps it will improve the system so it doesn't happen to other less savvy car purchasers.

I certainly in the future will be getting the VIN Number from the vehicle Im purchasing and making sure before committing to purchase again.

lassykk

Xcellor wrote: »

Yeah. Well if you put both cars into the VRT calculator there is a 1600 difference. Also emissions are higher on the older engine.

The dealer in question has agreed to cancel finance arrangement and give me refund... I know this is all they are legally obliged to do but what a big pain in the ass. I do like the car but I aint keeping a car that isn't registered correctly as it will effectively stop me from legally selling it in the future.

It's scary that this type of thing could be happening to other people and they are oblivious to it. Happy with their motorcheck or cartell report which in my experience is flawed as it doesn't seem to compare what the car was in the UK versus what it is now being declared as in Ireland...

I raised a complaint with them over this, it's a bit inconsequential now but perhaps it will improve the system so it doesn't happen to other less savvy car purchasers.

I certainly in the future will be getting the VIN Number from the vehicle Im purchasing and making sure before committing to purchase again.

In fairness, that sounds like the dealer has been fairly decent to you. I completely understand why you were annoyed and 100% agree with you on following it up but some dealers can be difficult when money is going back!

Wonder how they will advertise it now? Will there be a VRT issue if they get the engine recorded correctly.

Xcellor

lassykk wrote: »

This post has been deleted.

I wonder though if I had bought it outright with cash if it would have been a different story. Having the finance company involved was definitely useful.

1874

Xcellor wrote: »

Subcomandante Marcos wrote: »

How did you find out? Did you do a HP test on a rolling road? Or find the manufacturer spec?

If it's a rolling road test then it could be natural loss with age.

Put the VIN into a tool which gave engine details. Also obd2 would seem to confirm it.

It's a vauxhall insignia 2.0 cdti advertised as 170 version but has A20DTH160HP engine.

what online tool did you use to locate the engine details, also lining up a few options to import something from the UK, I've always liked the look of tge insignia, but later read it had many faults early on but that these had been resolved by 2014. I'm interested to know how the new engine and transmission is reliability wise if anyone has any info. Did you go for an import version or an insignia again? I've narrowed down a few potentials car types but need to make enquiries in other forums for comparison.